Leticia Cvetnich
Owasso,OK
Summary
Responsible HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices. Well-qualified HR Assistant with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
16
16
years of professional experience
Work History
Human Resources Assistant
Mather LifeWays
10.2012 - 01.2023
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Answered and redirected incoming phone calls for office.
- Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
- Organized new employee orientation schedules for new hires.
- Supported HR Manager in strategic planning sessions focused on organizational development and growth.
- Enhanced onboarding experience for new hires by creating comprehensive orientation materials and training programs.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Administered compensation, benefits, and performance management systems at direction of supervisor.
- Processed employee termination paperwork at direction of supervisory staff.
- Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Maintained compliance with federal and state labor laws by conducting regular audits of HR practices and documentation.
- Streamlined recruitment process for efficiency, reducing time-to-fill job vacancies.
- Coordinated employee training programs to promote professional development and skill enhancement.
- Played key role in conflict resolution efforts, resulting in improved workplace harmony.
- Coordinated employee training programs to improve productivity and performance.
- Provided assistance during annual performance review processes, collecting data to help inform evaluations and goal setting initiatives.
Human Resources Assistant
Curly's Foods
07.2007 - 03.2012
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Answered and redirected incoming phone calls for office.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Organized new employee orientation schedules for new hires.
- Supported HR Manager in strategic planning sessions focused on organizational development and growth.
- Converted employee status from temporary to permanent.
- Tracked various statistics and kept detailed records to support human resources department.
- Conducted exit interviews with terminated employees.
- Assisted with creating employee handbooks and manuals.
- Developed and maintained HR policies and procedures.
- Aided staff with employee performance review paperwork and documentation.
- Checked references for potential candidates.
- Participated in job fairs to recruit new talent.
- Set up orientations and initial training for new employees.
- Helped employees register for benefits programs using online portals.
- Compiled employee records from individual departments to maintain central files.
- Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
Education
GED -
Pima Community College
Tucson, AZ05.2012
Skills
- Administrative Skills
- Office Administration
- Payroll Processing
- Maintaining files
- Scheduling
- Team Player
- Conflict Management
- Benefits Administration
- Human resources administration
- Onboarding Coordination
- Employee Onboarding
- Background Checks
- Payroll Administration
- Staff education and training
- HR policies
- New Hire Orientation
- Recruitment
Languages
Spanish
Native or Bilingual
Timeline
Human Resources Assistant
Mather LifeWays
10.2012 - 01.2023
Human Resources Assistant
Curly's Foods
07.2007 - 03.2012
GED -
Pima Community College
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