Hi, I’m
Leticia Damian
Elko,NV
Summary
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
8
years of professional experience
Work History
Cashman EquipmentElko, NV
Warehouse Lead
04.2018 - Current
Job overview
- Trained employees on equipment operation and safety protocols.
- Oversaw daily operations and shipping and handling processes.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Supervised warehouse operations by managing employees during shifts.
- Kept storage areas organized, clean and secure to fully protect company assets.
- Used hand-held scanners and physical logs to accurately track item movements.
- Double checked records, daily reports and inventory transactions to identify and correct variances.
WalmartElko, NV
Co Manager
10.2017 - 04.2018
Job overview
- Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
- Performed yearly reviews assessing each employee's performance and developed improvement plans.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Conducted monthly inventories of raw materials and components on work floor.
- Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
WalmartElko, NV
Assistant Store Manager
04.2015 - 10.2017
Job overview
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
Education
Desert Pines High School, Las Vegas, NV
High School Diploma
06.2003
Skills
- Hiring and Training
- Team Meetings
- Conflict Resolution
- OSHA Standards
- Financial Tracking
- Inventory Management
Languages
Spanish
Native or Bilingual
Timeline
Warehouse Lead
Cashman Equipment
04.2018 - Current
Co Manager
Walmart
10.2017 - 04.2018
Assistant Store Manager
Walmart
04.2015 - 10.2017
Desert Pines High School
High School Diploma
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