Leticia De La Fuente
Grapevine
Summary
Dynamic Catering Manager and Administrative Assistant with extensive experience at Sodexo and UTSA, excelling in financial reporting, contract negotiation and travel arrangements. Proven track record in enhancing customer satisfaction and driving sales through innovative event planning and effective staff training. Adept at managing vendor relationships and developing tailored menus to meet diverse client needs.
Overview
7
7
years of professional experience
Work History
Catering Manager III
Sodexo Food Service
San Antonio
04.2022 - 05.2025
- Prepared reports summarizing financial information such as costs incurred per event or total revenue generated from catering services.
- Developed innovative ideas for themed parties or buffets based on client needs.
- Organized staff scheduling and trained new employees on food safety practices.
- Negotiated contracts with clients for catering services ensuring reasonable rates were charged.
- Collaborated with chefs to develop menus for special events, corporate functions, weddings.
- Reviewed invoices from vendors after each event and approved payment when appropriate.
- Supervised servers during catered events to ensure high standards of service were met.
- Developed strategies to maximize customer satisfaction and increase sales in catering services.
- Coordinated delivery times with clients and ensured that all items ordered arrived on time.
- Resolved customer complaints promptly and professionally while maintaining good relations with clients.
- Established relationships with vendors to secure competitive prices on supplies needed for catering projects.
Administrative Assistant
The University of Texas at San Antonio aka UTSA
San Antonio
04.2018 - 04.2022
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Managed office supplies inventory and placed orders when necessary.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Handled confidential documents in an organized fashion according to established protocol.
- Facilitated communication between different departments within the organization.
- Created travel arrangements and distributed travel details to appropriate personnel including Study Abroad travels.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
Education
Associate of Business Administration And Management - Business Administration And Management
Texas State Technical College
Harlingen, TX05-1984
Skills
- Financial reporting
- Menu development
- Event planning
- Contract negotiation
- Staff training
- Customer relationship management
- Vendor management
- Sales strategy
- Food and beverage sales
- Catering management
- Marketing
- Vendor negotiation
- Menu pricing
- Staff scheduling
- Food safety
- Marketing initiatives
- Dietary restrictions
- Payroll administration
- Customer service
Languages
English
Full Professional
Spanish
Native/ Bilingual
Italian
Elementary
Affiliations
- Big Brother Big Sister Mentor
- Habitat for Humanity Volunteer
- Member of several City Organizations DFW and San Antonio
Other Skills
- Concur Travel
- CaterTrax
- Envision
- Kronos Time Keeping
- FMS aka Food Management System
References
References available upon request.
Timeline
Catering Manager III
Sodexo Food Service
04.2022 - 05.2025
Administrative Assistant
The University of Texas at San Antonio aka UTSA
04.2018 - 04.2022
Associate of Business Administration And Management - Business Administration And Management
Texas State Technical College
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