Leticia De Santos
Fairburn,GA
Summary
Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
Overview
9
9
years of professional experience
Work History
Cashier
Target
Peachtree City, GA
11.2015 - 01.2024
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Greeted customers and answered any questions they had about the store's products and services.
- Conducted price checks for special orders or discounts as requested by customers.
Cashier Supervisor
Kroger
Peachtree City, GA
01.2016 - 10.2021
- Trained new hires in the use of POS systems, store policies and procedures, safety protocols, and customer service expectations.
- Maintained an organized work environment by stocking shelves and cleaning up after each shift.
- Processed credit card payments and counted back change and currency with accuracy rate.
- Identified appropriate solutions to minimize issues and quickly solve problems.
- Monitored inventory levels and adjusted stocking accordingly.
Picker Packer
Amazon
Moreland, GA
10.2021 - Current
- Verified accuracy of picked items by comparing them against pick list.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
Education
Associate of Applied Science - Surgical Technology
Lanier Technical College
Gainesville, GASkills
- Customer Service
- Product Recommendations
- Inventory Control
- Time management skills
- Retail Merchandising
- Merchandise Restocking
- Conflict Resolution
- Work Ethic and Integrity
- Payment Processing
- Reliability and punctuality
- Task Prioritization
Languages
Spanish
Professional
References
References available upon request.
Timeline
Picker Packer
Amazon
10.2021 - Current
Cashier Supervisor
Kroger
01.2016 - 10.2021
Cashier
Target
11.2015 - 01.2024
Associate of Applied Science - Surgical Technology
Lanier Technical College