Leticia Diaz
Douglasville,GA
Summary
HR
Wharehouse
Sales
Overview
15
15
years of professional experience
Work History
Human Resources Assistant
D&H Distributing
03.2009 - Current
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Answered and redirected incoming phone calls for office.
- Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
- Organized new employee orientation schedules for new hires.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Streamlined the recruitment process for efficiency, reducing time-to-fill job vacancies.
- Responded to employee inquiries regarding benefits and other HR topics.
- Updated and maintained employee attendance records.
- Participated in recruitment and selection process for new hires.
- Created job descriptions on boards for vacant jobs.
- Set up orientations and initial training for new employees.
Outbound Warehouse Associate
D&H Distributing
03.2009 - Current
- Maximized order fulfillment speed by consistently meeting or exceeding daily performance metrics set by management
- Dropping orders from WMS system for sorting, staging, preparing for induction.
- Assiting sales in cancelling orders, upgrade shipping as requesting via email
- Tracking orders via dramatic system to meet priority delivery times met.
- Followed good housekeeping practices to keep dock, staging area and storage spaces clean and safe.
- Worked professionally with team members and across departments to meet demands of high-volume environment.
- Checked and rechecked orders before packaging and shipping items.
- Reduced errors in shipments by double-checking orders before loading onto delivery trucks.
- Enhanced team productivity by assisting coworkers with heavy lifting tasks and sharing workload during peak hours.
- Prepared packages for shipment using appropriate packing materials to minimize potential damage during transit.
- Maintained a clean and safe work environment, adhering to OSHA safety guidelines at all times.
- Entered information into warehouse management system using handheld scanners and computer terminals.
Inbound Receiver
D&H Distributing
03.2009 - Current
- Maintained a safe work environment by adhering to safety guidelines and properly operating equipment during the receiving process.
- Optimized space utilization within the warehouse by efficiently organizing received items based on size, weight, and category requirements.
- Collaborated with team members to unload trucks, expedite the receiving process, and minimize delays.
- Increased operational efficiency through proper storage of received items according to company standards and procedures.
- Reduced discrepancies in inventory by promptly identifying and reporting damaged or missing items upon receipt.
- Expedited order fulfillment processes by effectively prioritizing high-priority orders for immediate handling upon receipt of goods.
Bartender
Blue Agave Bar & Grill
04.2013 - 03.2019
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Consistently met or exceeded sales targets by upselling premium products without compromising guest satisfaction.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Kept bar stocked with liquors, juices and garnishes for drinks.
Education
GED -
Chaffey College
Rancho Cucamonga, CA03.1994
Skills
- Administrative Skills
- Office Administration
- Payroll Processing
- Maintaining files
- Microsoft Office and Docusign
- Scheduling
- Benefits Administration
- HR policies
- Recruitment
- WMS
- RF Gun
- Pallet jack certified
- Dematic
- Microsoft Office
- Data Entry
- Employee Data Record Keeping
Timeline
Bartender
Blue Agave Bar & Grill
04.2013 - 03.2019
Human Resources Assistant
D&H Distributing
03.2009 - Current
Outbound Warehouse Associate
D&H Distributing
03.2009 - Current
Inbound Receiver
D&H Distributing
03.2009 - Current
GED -
Chaffey College