Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Leticia Disantis

Leticia Disantis

Melrose,MA

Summary

At Brascar, adeptly managed multi-line phone systems and streamlined appointment scheduling, enhancing front office efficiency. Demonstrated exceptional interpersonal skills, significantly improving client satisfaction and inter-departmental communication. Excelled in document digitization, contributing to a more productive workflow.

Overview

1
1
Certification

Work History

Receptionist Administrator

Brascar
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled complaints and questions, and re-directed calls to other team members.
  • Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
  • Acted as first point of contact and set appointments for prospective clients.
  • Maintained a clean, organized, and welcoming reception area with updated reading materials for visitors while monitoring security by verifying visitor credentials and issuing visitor badges.
  • Contributed to a positive work environment through excellent interpersonal skills and genuine care for colleagues'' needs or concerns.
  • Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.
  • Enhanced customer satisfaction by efficiently managing incoming calls and directing them to appropriate departments.
  • Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.
  • Streamlined office operations for increased productivity by organizing and maintaining physical and digital filing systems.
  • Improved client satisfaction with timely and accurate information provision.
  • Ensured welcoming environment for visitors, contributing to positive first impressions.
  • Maintained inventory of office supplies, preventing shortages and supporting daily operations.
  • Supported executive team with travel arrangements, optimizing schedules and logistics.
  • Facilitated communication between departments, improving overall organizational efficiency.
  • Enhanced front office efficiency by streamlining appointment scheduling processes.

Education

Criminal Justice -

Northshore Community College
Lynn, MA

Skills

  • Multi-line phone operation
  • Mail handling
  • Document scanning and digitization
  • Scheduling appointments

Certification

Massage therapist

Timeline

Receptionist Administrator

Brascar

Criminal Justice -

Northshore Community College

Similar Profiles

CREATE PROFILE
Leticia Disantis