Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Leticia Dorofeev

Leticia Dorofeev

Pflugerville,TX

Summary

Dynamic Property Manager with a proven track record excelling in tenant relations and financial oversight. Skilled in budget management and marketing strategies, I increased occupancy rates while fostering community engagement. Adept at staff management and communication, I ensure operational excellence and tenant satisfaction across multiple properties. Known for reliability,problem solving, and achieving goals.

Detail-oriented and organized Property Manager effective at managing personnel, property, and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities.

Overview

6
6
years of professional experience

Work History

Property Manager

GVA Property Management
03.2025 - Current
  • Coordinated property maintenance requests, ensuring timely responses and tenant satisfaction.
  • Assisted with leasing activities, including tenant screenings and lease agreements.
  • Monitored property budgets, tracking expenses to promote financial accountability.
  • Developed positive relationships with tenants, fostering community engagement and retention.
  • Implemented marketing strategies for vacant units, increasing visibility in the local market.
  • Communicated effectively with owners, residents, and on-site associates.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.

Property Manager

Nord Management
11.2024 - 01.2025
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Collaborated with Section 8 department to ensure timely inspections to push move ins.
  • Worked closely with Compliance in processing applications.
  • Supervised 8 Maintenance Team and 7 administrative staff on a 800 units that covered 44 acres.
  • Coordinated with vendors on turns.
  • On call 24/7 for all emergencies that included floods fire and other weather related occurences.

Property Manager

GVA Property Management
07.2024 - 11.2024
  • Managed tenant communications, addressing inquiries and resolving issues promptly prepped for sell.
  • 400 unit property,Conventional.
  • Supervised 4 in and 4 outside.

Multi Site Community Director

Ciranta Property Management
10.2023 - 06.2024
  • Oversaw,managed 6 properties
  • Assisted in budget tracking and financial reporting for multiple properties.
  • Developed effective communication channels with residents for feedback collection and issue resolution.
  • Collaborated with vendors to streamline service delivery and maintain property aesthetics.
  • Streamlined property management processes for increased efficiency and cost savings.
  • Oversaw maintenance teams to ensure timely completion of work orders and upkeep of properties.
  • Negotiated contracts with vendors, securing quality services at competitive prices.
  • Managed budgets, financial reports, and rent collection for multiple properties, ensuring fiscal responsibility.
  • Managed capital improvement projects, enhancing property value and curb appeal for residents.
  • Leveraged social media platforms to engage current tenants, attract new prospects, and showcase unique amenities available at each property site.
  • Trained and mentored new staff members, promoting professional growth within the team.
  • Resolved resident conflicts in a fair and timely manner, promoting a harmonious living environment across all sites.

Property Manager

Robinson Group Properties
02.2021 - 09.2023
  • 636 Units -2 Phrase Property -Conventional
  • Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
  • Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
  • Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
  • Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.

Executive Support Specialist in Operations

GVA Property Management
01.2020 - 11.2021
  • Streamlined communication channels between executives and departments, enhancing information flow and responsiveness.
  • Coordinated executive schedules, ensuring efficient time management and prioritization of key meetings.
  • Managed confidential documents and sensitive information with utmost discretion and adherence to compliance standards.
  • Facilitated onboarding and training for new administrative staff, fostering team cohesion and efficiency.
  • Implemented process improvements that increased operational efficiency in executive support functions.
  • Mentored junior support staff, providing guidance on best practices for administrative excellence and career development.

Education

GED -

Del Mar College
Corpus Christi, TX

Skills

  • Property management
  • Payment collection
  • Property inspections
  • Customer service-focused
  • Exceptional oral and written communication skills
  • Staff management
  • Fair housing mandates
  • Financial budgeting and reporting
  • Marketing and advertising
  • Maintenance coordination
  • Adaptable

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Property Manager

GVA Property Management
03.2025 - Current

Property Manager

Nord Management
11.2024 - 01.2025

Property Manager

GVA Property Management
07.2024 - 11.2024

Multi Site Community Director

Ciranta Property Management
10.2023 - 06.2024

Property Manager

Robinson Group Properties
02.2021 - 09.2023

Executive Support Specialist in Operations

GVA Property Management
01.2020 - 11.2021

GED -

Del Mar College

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