Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Leticia Dorsainvil

Westminster,MD

Summary

Licensed Certified Social Worker-Clinical (LCSW-C) with about two decades of experience in children’s services, adult services, crisis intervention, and protective services. Highly skilled in screening, intake, and assessment processes, with a strong track record of making accurate and timely referrals to appropriate service divisions. Experienced in conducting telephone-based interviews, coordinating community resources, and navigating complex systems to support the vulnerable population.

Overview

1
1
Certification
19
19
years of professional experience

Work History

Inpatient/ED Social Worker PRN

NorthWest Hospital
Baltimore, MD
04.2025 - Current
  • • Inpatient Social Worker, in collaboration with the clinical team and medical provider, provides patient and family advocacy, discharge planning coordination, and any psychosocial intervention for the high-risk inpatients.
  • • Promotes patient and family wellness, improved care outcomes, and access to appropriate hospital and community resources among a patient population with complex health needs.
  • • Using high-risk factors, individual case finding, and healthcare team referrals, identifies patients for social work services.
  • • Interviews patients and families and conducts, when appropriate, a comprehensive psychosocial assessment per Joint Commission/Regulatory/Departmental/LifeBridgeHealth requirements within 12-24 hours of referral and as appropriate throughout hospital stay.
  • • Escalates cases as appropriate to the Physician Advisor and/or ethics committee.
  • • Accesses patient’s prior medical record and/or contacts when appropriate as a resource for assessment and decision-making.
  • • Develops a psychosocial plan of intervention for the high-risk patient and family presenting to the inpatient hospital utilizing all available sources of information.
  • • Participates in unit multi-disciplinary committees, family-centered care committees, and patient care conferences.
  • • Documents all progress notes and referrals in an electronic health record system.
  • • Assesses and completes level of care in Telligen system.
  • • Collaborate with the providers and LifeBridgeHealth attorneys on guardianship cases.

Social Worker II, Family Services Division

Baltimore County Department of Social Services
Baltimore, MD
06.2025 - 11.2025
  • Managed the Baltimore County Adult Services hotline.
  • Conducted telephone-based, electronic screenings and intake of allegations of maltreatment toward vulnerable adults.
  • Provided community resources for callers in need of assistance with housing, homelessness, court intervention, law enforcement, etc.
  • Maintained accurate records of referrals in the electronic records system.

Senior Review Coordinator

Telligen
Columbia, MD
09.2024 - 04.2025
  • Conducted telephone-based and electronic screenings for home and community-based service plans.
  • Evaluated service appropriateness to determine eligibility and escalate high-risk cases for clinical review.
  • Ensured timely documentation and workflow compliance with Medicaid and state requirements.
  • Attended Maryland Department of Health trainings, professional development, and supervisions.

Inpatient/ED Social Worker

NorthWest Hospital
Baltimore, MD
04.2021 - 09.2024
  • The same tasks and responsibilities are listed above.

FFS Psychotherapist

All By The Grace, LLC.
Baltimore, MD
03.2022 - 12.2023
  • Provided person-centered therapy, psychosocial intake assessments, and crisis response interventions.
  • Coordinated community resource referrals and supported client stabilization goals.
  • Completed treatment plans for all clients on caseload.
  • Documented all clinical progress notes in ICANotes EHR system.
  • Rehired: Jan 2026

School Social Worker

Baltimore County Public Schools
Baltimore, MD
08.2022 - 01.2023
  • Collaborated with the interdisciplinary team regarding IEP meetings, 504 Plan meetings, and SST meetings.
  • Completed intake documentation and collaborated with interdisciplinary teams to support well-being.
  • Provided individualized counseling to students facing social, emotional, and behavioral challenges.
  • Developed and implemented intervention plans to support student academic success and well-being.
  • Collaborated with teachers and staff to create a supportive learning environment for all students.
  • Facilitated group therapy sessions addressing conflict resolution and peer relationships among students.
  • Led professional development workshops for educators on recognizing mental health issues in students.

Family and Community Engagement Director

Union Settlement
New York, NY
08.2019 - 04.2021

• Oversee the Family and Community Engagement Services Department consisting of Family Assistants, the Health Manager, Community Partnership Team and the Consultants (Nurse, Nutritionist, Food Manager).

• Participate in monthly interdisciplinary team meetings to review and discuss children with specials needs and familial concerns.

• Develop, manage and maintain community partnerships with local resources within and outside of our surrounding community, working towards better outcomes for children and families.

• Oversee overall quality improvement in the ECE family outcomes.

  • • Continuously monitoring to improve and strengthen Family and Community Engagement in ECE.
  • • Monitor progress and assess family trends across assessment tools.
  • • Explore innovative ways to strengthen monitoring and evaluation of the connection betweenchild outcomes and family outcomes.
  • • Collaborate with the ECE Leadership Team to plan, coordinate, and implement a wide range of
  • • Participate in offered trainings, workshops, professional development days, and/or all-staff
  • Conferences.
  • • Collaborate with the Family and Community Engagement Services Team to design and implement workshops for parents.
  • • Under the leadership of the Director of Education, support and manage the Delegate Agency Policy Council.
  • • Identify mental health resources and assisting families obtain supplemental mental healServices.i>services.
  • • Maintain a system of continuous, on-going monitoring of all Family Services files.
  • • Other tasks as assigned.

Domestic Violence Community Coordinator

NYC Department of Probation
NY
10.2018 - 08.2019

• Participated in the establishment, development and implementation of the Agency’s Domestic Violence Initiatives, which directly correlates with DOP’s overall goals/missions.
•Liaison, networking and advocacy with public and private agencies that provide services to both survivors and clients involved in domestic violence.
• Assists in the collaborative development of MOU’s and department policies.
• Disseminates information to all adults and family court DOP Staff on availability of appropriate service providers and of their various entitlements.
• facilitated on and off site educational and cultural group activities for staff, survivors, and clients involved in DV.
• Facilitated specialized in-service training to DOP Staff and develops opportunities to enhance the abilities of professional staff to meet the individual needs of domestic violence survivors and clients.
• Provided crisis intervention on a needed basis.
• Assisted DOP Staff with the development and facilitation of groups, which are related to domestic violence.
• Acted as a Liaison between the Court and DOP.
• Conducted visits to community-based organizations and submit quarterly statistically reports and make recommendations to improve services as required by senior staff.
• Attended Title IX quarterly meetings at the Family Justice Center.

Assistant Team Leader / Family Specialist ACT Team

Services for the UnderServed Inc
Brooklyn, NY
01.2017 - 10.2018

• Assistant to the Team Leader

• Team member on an interdisciplinary team that provides community-based psychiatric and mental health wellness services.

• Facilitated daily morning meetings reviewing all 68 progress in treatment.

• Completed new (Single Point of Access) SPOA intakes.

• Provided ongoing support to staff regarding individual cases.

• Conducted individual supervision meetings.

• On call for emergency consultation/crisis intervention.

• Collaborated with community providers such as hospitals. courts, law enforcement, family collaterals, housing, etc.

• Complete internal chart audits.

• Complete semi-annual Service Plans based on consumers' goals.

• Advocate for the rights and preferences of the consumer served.

• Document all pertinent information in the Footholds system in 24/48 hours.

• Promote family involvement to allow the family to gain insight into the consumer’s mental illness.

Early Head Start Social Services Supervisor

SCO First StepNYC
Brooklyn, NY
10.2015 - 12.2016

• Collaborated with the FirstStepNYC program staff to perform necessary administrative tasks.

• Assisted EHS Leadership in implementing all program requirements in adherence to performance outcome standards as prescribed by the multiple funding model requirements, including attendance at recruitment activities, maintaining the wait list, and implementing Eligibility, Recruitment, Selection, Enrollment, and Attendance (ERSEA) policies.

• Utilized ChildPlus for ongoing monitoring, reporting and maintaining student files.

• Conducted Quality Assurance chart audits.

• Developed partnerships with agencies and organizations to make necessary and appropriate referrals for families.

• Supervised four EHS Home Base Visitors.

• Conducted home visits in the community as needed.

• Conducted weekly supervision, as needed.

• Completed Ages and Stages Questionnaires (ASQ’s) and Ages and Stages Questionnaires: Social Emotional (ASQ:SE).

• EHS Policy Council Coordinator; facilitate the work of the Policy Council.

Family Support Specialist

SCO FirstStepNYC
Brooklyn, NY
08.2013 - 10.2015

• Participated in recruitment, eligibility, and enrollment for all prospective students.

• Developed and maintained meaningful, productive relationships with families.

• Referred and linked children and parents to needed services, including health and social services, disabilities, early childhood education and care services, and a range of parent development training opportunities.

• Utilized Solution-Based Casework.

• Conducted home visits designed to provide families with follow-up home-based literacy support in addition to basic family functioning linkages.

• Promoted linkages of families to the schools and to the community.

• Facilitated parent workshops and classes to promote methods for adequate parenting.

• Documented the child and family progress notes in ChildPlus.

Child Protective Specialist

NYC Administration for Children’s Services
NY
06.2007 - 11.2012

• Investigated incoming cases of allegations of child abuse, neglect, and maltreatment from the public.

• Utilized the 1-11 assessment tool to obtain pertinent family information and record all findings in progress notes in the statewide database CNNX.

• Met with Child Protective Supervisor II to report and discuss all findings and concerns.

• Followed all New York State mandates regarding documentation, visits, service plans, and services.

• Participated in Family Team Meetings and Child Safety Conferences to develop safety plans for clients and families.

• Enhanced family dynamics by making recommendations for legal intervention, including family, substance abuse, and peer counseling.

• Responsible for bimonthly contact with all necessary family members for monitoring purposes and progression for record keeping.

• Responsible for Article 10, court filings and reporting, highlighting findings from ACS and service providers.

Education

Master of Social Work - Social Work

Fordham University Graduate School of Social Service
New York, NY
08.2016

Bachelor of Arts - Psychology

SUNY Old Westbury
Old Westbury, NY
12.2006

Skills

  • Telephone-Based Screening & Intake
  • Crisis Intervention & Triage
  • Service Eligibility Assessments
  • Multitasking & Shared Workload Management
  • Community Resource Linkage
  • Maryland Social Services Navigation
  • Data Documentation & Reporting
  • Interdisciplinary Team Collaboration
  • Client-Centered Communication
  • Child Protective Services (CPS) Referral Process
  • HIPAA Compliance Mandated Reporter Elder Abuse Identification
  • Telephone Intake Protocols Triage Risk Assessment Trauma-Informed Care
  • Systems: Cerner, MMIS, ICANotes, EPIC, ChildPlus, MyEvolve, LTSS, Footholds

Certification

LCSW-C - Maryland (2025), LMSW – Maryland (2021), LMSW – New York State (2020)

Timeline

Social Worker II, Family Services Division

Baltimore County Department of Social Services
06.2025 - 11.2025

Inpatient/ED Social Worker PRN

NorthWest Hospital
04.2025 - Current

Senior Review Coordinator

Telligen
09.2024 - 04.2025

School Social Worker

Baltimore County Public Schools
08.2022 - 01.2023

FFS Psychotherapist

All By The Grace, LLC.
03.2022 - 12.2023

Inpatient/ED Social Worker

NorthWest Hospital
04.2021 - 09.2024

Family and Community Engagement Director

Union Settlement
08.2019 - 04.2021

Domestic Violence Community Coordinator

NYC Department of Probation
10.2018 - 08.2019

Assistant Team Leader / Family Specialist ACT Team

Services for the UnderServed Inc
01.2017 - 10.2018

Early Head Start Social Services Supervisor

SCO First StepNYC
10.2015 - 12.2016

Family Support Specialist

SCO FirstStepNYC
08.2013 - 10.2015

Child Protective Specialist

NYC Administration for Children’s Services
06.2007 - 11.2012

Master of Social Work - Social Work

Fordham University Graduate School of Social Service

Bachelor of Arts - Psychology

SUNY Old Westbury