
Licensed Certified Social Worker-Clinical (LCSW-C) with about two decades of experience in children’s services, adult services, crisis intervention, and protective services. Highly skilled in screening, intake, and assessment processes, with a strong track record of making accurate and timely referrals to appropriate service divisions. Experienced in conducting telephone-based interviews, coordinating community resources, and navigating complex systems to support the vulnerable population.
• Oversee the Family and Community Engagement Services Department consisting of Family Assistants, the Health Manager, Community Partnership Team and the Consultants (Nurse, Nutritionist, Food Manager).
• Participate in monthly interdisciplinary team meetings to review and discuss children with specials needs and familial concerns.
• Develop, manage and maintain community partnerships with local resources within and outside of our surrounding community, working towards better outcomes for children and families.
• Oversee overall quality improvement in the ECE family outcomes.
• Participated in the establishment, development and implementation of the Agency’s Domestic Violence Initiatives, which directly correlates with DOP’s overall goals/missions.
•Liaison, networking and advocacy with public and private agencies that provide services to both survivors and clients involved in domestic violence.
• Assists in the collaborative development of MOU’s and department policies.
• Disseminates information to all adults and family court DOP Staff on availability of appropriate service providers and of their various entitlements.
• facilitated on and off site educational and cultural group activities for staff, survivors, and clients involved in DV.
• Facilitated specialized in-service training to DOP Staff and develops opportunities to enhance the abilities of professional staff to meet the individual needs of domestic violence survivors and clients.
• Provided crisis intervention on a needed basis.
• Assisted DOP Staff with the development and facilitation of groups, which are related to domestic violence.
• Acted as a Liaison between the Court and DOP.
• Conducted visits to community-based organizations and submit quarterly statistically reports and make recommendations to improve services as required by senior staff.
• Attended Title IX quarterly meetings at the Family Justice Center.
• Assistant to the Team Leader
• Team member on an interdisciplinary team that provides community-based psychiatric and mental health wellness services.
• Facilitated daily morning meetings reviewing all 68 progress in treatment.
• Completed new (Single Point of Access) SPOA intakes.
• Provided ongoing support to staff regarding individual cases.
• Conducted individual supervision meetings.
• On call for emergency consultation/crisis intervention.
• Collaborated with community providers such as hospitals. courts, law enforcement, family collaterals, housing, etc.
• Complete internal chart audits.
• Complete semi-annual Service Plans based on consumers' goals.
• Advocate for the rights and preferences of the consumer served.
• Document all pertinent information in the Footholds system in 24/48 hours.
• Promote family involvement to allow the family to gain insight into the consumer’s mental illness.
• Collaborated with the FirstStepNYC program staff to perform necessary administrative tasks.
• Assisted EHS Leadership in implementing all program requirements in adherence to performance outcome standards as prescribed by the multiple funding model requirements, including attendance at recruitment activities, maintaining the wait list, and implementing Eligibility, Recruitment, Selection, Enrollment, and Attendance (ERSEA) policies.
• Utilized ChildPlus for ongoing monitoring, reporting and maintaining student files.
• Conducted Quality Assurance chart audits.
• Developed partnerships with agencies and organizations to make necessary and appropriate referrals for families.
• Supervised four EHS Home Base Visitors.
• Conducted home visits in the community as needed.
• Conducted weekly supervision, as needed.
• Completed Ages and Stages Questionnaires (ASQ’s) and Ages and Stages Questionnaires: Social Emotional (ASQ:SE).
• EHS Policy Council Coordinator; facilitate the work of the Policy Council.
• Participated in recruitment, eligibility, and enrollment for all prospective students.
• Developed and maintained meaningful, productive relationships with families.
• Referred and linked children and parents to needed services, including health and social services, disabilities, early childhood education and care services, and a range of parent development training opportunities.
• Utilized Solution-Based Casework.
• Conducted home visits designed to provide families with follow-up home-based literacy support in addition to basic family functioning linkages.
• Promoted linkages of families to the schools and to the community.
• Facilitated parent workshops and classes to promote methods for adequate parenting.
• Documented the child and family progress notes in ChildPlus.
• Investigated incoming cases of allegations of child abuse, neglect, and maltreatment from the public.
• Utilized the 1-11 assessment tool to obtain pertinent family information and record all findings in progress notes in the statewide database CNNX.
• Met with Child Protective Supervisor II to report and discuss all findings and concerns.
• Followed all New York State mandates regarding documentation, visits, service plans, and services.
• Participated in Family Team Meetings and Child Safety Conferences to develop safety plans for clients and families.
• Enhanced family dynamics by making recommendations for legal intervention, including family, substance abuse, and peer counseling.
• Responsible for bimonthly contact with all necessary family members for monitoring purposes and progression for record keeping.
• Responsible for Article 10, court filings and reporting, highlighting findings from ACS and service providers.