LETICIA DOWDY-DECKERT

• Led team meetings to address performance metrics and drive continuous improvement initiatives.
• Streamlined operational workflows to enhance service efficiency and reduce order turnaround time.
• Mentored and trained staff on best practices for customer service and food safety protocols.
• Implemented inventory management systems to optimize stock levels and reduce waste.

• Led work leads and associates, setting expectations, monitoring performance, and addressing barriers in real time.
• Led work leads and associates, setting clear expectations and monitoring performance to promptly address barriers.
• Drove Managing Daily Improvement (MDI) meetings to identify defects, address root causes, and implement corrective actions.
• Facilitated Managing Daily Improvement (MDI) meetings to identify defects and implement corrective actions.
• Owned daily operations across multiple production areas, ensuring consistent achievement of safety, quality, and output goals.
• Coached employees to enhance engagement, accountability, and skill development.
• Demonstrated Bias for Action by resolving staffing, equipment, and material issues quickly to maintain workflow.
• Maintained strict compliance with safety standards and operational policies.

• Managed daily store operations, including merchandising, inventory, and cash handling, to ensure smooth workflow.
• Coordinated staff supervision, scheduling, onboarding, and performance support to enhance team effectiveness.
• Ensured compliance with company policies and loss-prevention procedures.
• Monitored compliance with company policies and loss-prevention procedures to safeguard assets.

Coursework in Child Psychology

Honors