Leticia Flores
Los Angeles,CA
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles funds to maximize accounting accuracy and meet strict compliance standards.
Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.
Overview
3
3
years of professional experience
Work History
Cashier
Sp plus corporate
Los Angeles, CA
10.2022 - Current
- Greeted customers and answered any questions they had about the services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Answered customers' questions and provided information on store procedures or policies.
- Greeted customers promptly and responded to questions.
- Greeted customers and provided information about parking fees, regulations and services.
- Assisted customers with finding available spaces in the lot.
- Monitored entrances, exits and lots to ensure compliance with parking policies.
- Collected payments for parking fees from customers.
- Directed traffic flow within the lot as needed to maintain safety and orderliness.
Customer Service Cashier
McDonald's
Los Angeles
06.2021 - 10.2022
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
- Resolved customer complaints in a professional manner.
- Processed credit card transactions accurately and efficiently.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
Education
High School Diploma -
Five Keys Adult School
12-2024
Skills
- Product Recommendations
- POS Systems
- Drawer balancing
- Customer Assistance
- Cash Register Operation
- Returns processing
- Payment Processing
- Payment Collection
- Customer Service
- Cash Handling
- Order Taking
- Merchandise Restocking
- Ordering and stocking
- Scanner operations
- Money Handling
- Staff Training
- Cleaning and sanitizing
- Credit and cash transactions
- POS system operations
- Loyalty Program Promotion
- Guest inquiries
- Cash Management
- Order Verification
- Customer service excellence
- Order Packaging
- Expense Tracking
- Client Service
- Self-Motivated Work Ethic
- Excellent recall skills
- Wheelchair assistance
- Professional Appearance
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Native language
Spanish
Upper Intermediate (B2)
B2
Certification
Food handlers Card
Timeline
Cashier
Sp plus corporate
10.2022 - Current
Customer Service Cashier
McDonald's
06.2021 - 10.2022
High School Diploma -
Five Keys Adult School
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