Leticia Freitas
Orlando,FL
Summary
Tax Accountant consistently recognized for strong work ethic and exceeding expectations. Confident decision-maker with strict attention to detail and knack for working well under pressure. Energetic professional in the entertainment and guest services field, known for high productivity and efficient task completion.
Skilled in audience engagement, event coordination, and safety protocol adherence. Excel at communication, teamwork, and adaptability, ensuring exceptional experiences for guests and smooth operational flow.
Overview
4
4
years of professional experience
Work History
Tax Accounting Assistant
Uni.Co Assessoria e Gestão Contábil
Osasco, São Paulo
07.2021 - 07.2024
- Prioritized and organized tasks to efficiently accomplish service goals.
- Maintained updated knowledge through continuing education and advanced training.
- Utilized various software and tools to streamline processes and optimize performance.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Completed day-to-day duties accurately and efficiently.
- Reviewed tax lots and identified potential loss strategies.
- Compiled and organized tax documents for review by tax professionals.
- Collaborated with other departments within the organization to ensure accurate record keeping.
- Checked postings and documents for correctness, accuracy and proper coding.
- Reconciled computer reports with manually maintained ledgers.
- Completed and submitted tax forms and returns, workers' comp forms and pension contribution documentation.
- Reviewed client accounts to ensure accuracy of information.
Party Assistant
Buffet Alegria & Cia
Osasco, São Paulo
11.2020 - 06.2021
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Updated and maintained databases with current information.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed routine maintenance and repair.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Planned and executed parties for large volumes of guests coordinating custom menus and preparing elaborate tables.
- Collaborated with catering staff to ensure all meals were served on time.
- Facilitated engaging activities and games to entertain guests of all ages.
- Greeted or assisted patrons entering or exiting facility.
- Ensured safety regulations were followed during events by monitoring activities closely.
- Greeted guests as they arrived and directed them to the appropriate areas.
- Settled disputes or helped solve other customer concerns.
- Managed guest lists and invitations, tracking RSVPs for accurate headcounts.
- Answered customers' questions about hours, seating, current wait time and other information.
- Monitored, maintained or secured inventory to reduce loss.
- Addressed and resolved guest concerns promptly to ensure satisfaction.
- Managed inventory of party supplies and equipment, restocking as necessary.
- Inspected gaming equipment prior to operation to verify working order.
- Organized seating arrangements and ensured all guests had access to refreshments and food.
- Ensured tables were stocked with necessary supplies such as cups, plates, napkins.
- Searched for lost articles or for parents of lost children.
- Checked dining and serving areas to verify proper cleanliness and readiness for guests.
- Assisted in setting up decorations for parties, including hanging banners and streamers.
- Answered questions about game rules and establishment policies.
- Managed crowds and monitored safety during performances.
- Resolved any issues that arose during the course of an event in a timely manner.
- Adapted quickly to last-minute changes or challenges, maintaining composure under pressure.
- Provided exceptional customer service, building positive relationships with clients and guests.
- Provided support to other staff members if additional help was required.
- Trained and supervised junior staff, delegating tasks to ensure efficient operation.
- Maintained a professional attitude throughout the entire event duration.
- Set up and packed up event equipment, leaving area clean and tidy.
- Cleaned up after each event, disposing of trash and packing away materials.
- Maintained updated knowledge through continuing education and advanced training.
Education
High School Diploma -
Olympia High School
Orlando, FL05-2025
Skills
- Expense tracking
- Cash flow forecasting
- Tax compliance
- Invoice management
- Microsoft Excel
- Party decoration
- Clean-up supervision
- Registration assistance
- Guest service
- Children's activities planning
Languages
Portuguese
Native/ Bilingual
Affiliations
- Music
- Dance
- Fashion
- Organize
Accomplishments
- Treasurer of Portuguese National Honors Society Club at School
Timeline
Tax Accounting Assistant
Uni.Co Assessoria e Gestão Contábil
07.2021 - 07.2024
Party Assistant
Buffet Alegria & Cia
11.2020 - 06.2021
High School Diploma -
Olympia High School
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