Leticia Gil de Flores
Houston,TX
Summary
Highly-motivated employee with desire to take on new challenges and solid set of skills. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Grade Level Clerk
Houston ISD
Houston, TX
11.2022 - Current
- Supported administrative personnel in completing tasks such as filing paperwork and data entry.
- Answered phone calls from parents regarding school related questions or concerns.
- Greeted students, parents, and visitors in a professional manner.
- Coordinated meetings between staff members, students, and parents.
- Created student files and maintained accurate records of student information.
- Handled confidential information regarding students carefully and with discretion.
- Resolved issues with parents using active listening skills to de-escalate difficult situations.
- Assisted parents seeking homework assignments for absent children.
- Assisted with other duties such as monitoring lunch duty, front office coverage etc.
Teacher Assistant
Bakerripley.org
Houston, Texas
01.2007 - Current
- Assume the lead role in the teacher’s absence, and make home visits with the teacher as require
- Collaborated with teachers to identify areas of improvement for struggling students.
- Participates in the screening, observation and documentation of progress in Teaching Strategies GOLD online system
- Assist in developing learning materials and providing activities outline on the lesson plan and related to the cultural background of the children and families served
- Record and maintain student records such as Portfolios, AM/PM Check list, Tooth brushing Logs, Cleaning Logs, ect
- Assume the planning, preparation, and implementation of instructional materials and equipment for individual students or groups
- Monitored students during assigned periods within a variety of school environments (e.g
- Reported observations and incidents relating to specific students
Cashier/Sales
JCPenny Store
Houston, Texas
05.2021 - 09.2021
- Full responsible for the register, monitor entrance and all surround area around the register
- Welcoming the clients, handle cash and help with the credit card applications
- Stocked shelves with merchandise when needed.
- Balanced daily transactions on a computerized point-of-sale system.
- Resolved customer complaints professionally in accordance with company policy.
- Performed other duties as assigned by management.
Volunteer Services
Emigration Forum / Bakerripley, Chanel 45, City of Houston, Naleo
01.2005 - 01.2014
- Register people, counting attendees, monitored different concierge tables, check forms
- Help to translate to Spanish/English, organize materials, and clean after every section
Event Staff
Contemporary Services Corporation
Houston, Texas
01.2007 - 01.2008
- Collected admission tickets and passes from patrons at entertainment events
- Greeted patrons attending entertainment events and assisted in finding their seats by lighting the way with flashlights
- Examined tickets and passes to verify the authenticity
- Maintained the order and ensured that the event followed safety rules
- Directed patrons to restrooms, exits, concession stands, and telephones
Volunteer Services
Fondren Middle School/ Anderson Elementary School, Houston Independent School District (HISD)
Houston, Texas
01.2006 - 01.2007
- Greeted parents and visitors at the front desk and assisted with their concerns
- Distributed teacher’s mail and answered incoming telephone calls
- Archived lunch applications, filed paperwork, and assisted with sending mail to parents
- Directed parents to the attendance office, classrooms, nurse’s office, or parent-student meetings
Volunteer Services
Head Star Day Care
Houston, Texas
01.2006 - 01.2007
- Assisted the teacher with the kids and class work
- Supervised the kids on lunchtime and nap time
- Check the classroom that it was a safe environment to be in
Housekeeping Maintenance
Pritchard Industries Southwest, Inc.
Houston, Texas
01.2005 - 01.2006
- Received calls from tenants and follow up with cleanups or referred to the manager
- Maintained accurate records and checked for follow-ups
Assistant Supervisor
Sigma Perfumes, Inc.
Houston, Texas
01.2002 - 01.2003
- Received customers, promoted, and sold products successfully
- Handled money and managed cash register accurately
- Handled inventory by checking weekly of new orders needed
- Assisted in opening store and managed to maintain a clean and orderly area
Assistant Supervisor
American Bldg Maintenance
Houston, Texas
01.1998 - 01.2001
- Oversaw daily employee attendance and maintain records
- Checked and oversaw that the employees were on schedule and had proper work set-ups prepared for the next day
- Checked employee timecards for accuracy and prepared payroll for submission
- Took minutes at department meetings distributed and ensured proper follow-up for special events
Education
High School Diploma -
Wisdom High School
01.1999
Basic Courses for Early Childhood Education -
Houston Community College
Skills
- Effective oral and written communication
- Bilingual in Spanish and English
- Microsoft Office proficiency
- Highly Organized
- Great customer service skills
- Task prioritization
Certification
- Certificate of CPR and First Aid, 2022
- Food handling certificate
- Child Abuse
- Civil Right
Languages
- Spanish
- English
Volunteer Experience
- Emigration Forum / Bakerripley, Houston, Texas, 2005-2014, Register people, counting attendees, monitored different concierge tables, check forms., Help to translate to Spanish/English, organize materials, and clean after every section.
- Fondren Middle School/ Anderson Elementary School, Houston, Texas, 2006-2007, Greeted parents and visitors at the front desk and assisted with their concerns., Distributed teacher’s mail and answered incoming telephone calls., Archived lunch applications, filed paperwork, and assisted with sending mail to parents., Directed parents to the attendance office, classrooms, nurse’s office, or parent-student meetings.
- Head Star Day Care, Houston, Texas, 2006-2007, Assisted the teacher with the kids and class work., Supervised the kids on lunchtime and nap time., Check the classroom that it was a safe environment to be in.
Timeline
Grade Level Clerk
Houston ISD
11.2022 - Current
Cashier/Sales
JCPenny Store
05.2021 - 09.2021
Teacher Assistant
Bakerripley.org
01.2007 - Current
Event Staff
Contemporary Services Corporation
01.2007 - 01.2008
Volunteer Services
Fondren Middle School/ Anderson Elementary School, Houston Independent School District (HISD)
01.2006 - 01.2007
Volunteer Services
Head Star Day Care
01.2006 - 01.2007
Volunteer Services
Emigration Forum / Bakerripley, Chanel 45, City of Houston, Naleo
01.2005 - 01.2014
Housekeeping Maintenance
Pritchard Industries Southwest, Inc.
01.2005 - 01.2006
Assistant Supervisor
Sigma Perfumes, Inc.
01.2002 - 01.2003
Assistant Supervisor
American Bldg Maintenance
01.1998 - 01.2001
High School Diploma -
Wisdom High School
Basic Courses for Early Childhood Education -
Houston Community College