Leticia Gonzales

• Recommended nutrition, self-empowerment modifications to improve overall health and lifestyle of clients.
• Provided comprehensive, empowering and professional Functional Medicine coaching programs so members remain motivated to attain personal health and lifestyle goals.
• Coached multiple clients by developing health goals and action plans.
• Recorded health data by asking clients to complete self-assessments.
• Continually improved knowledge, skills and performance based on feedback and self-identified professional developmental needs.
• Assisted clients in finding new ways to inspire healthier habits.
• Supported implementation of patient health plan, weight loss programs and personalized fitne and exercise programs.
• Maintained records of clients' health progress and compared to health goals.

Spent 18 years parenting 4 children, Now eager to pursue a career in Health Coaching. In that time I:

• Volunteered regularly bases at multiple local schools.
• Homeschooled my dyslexic daughters for 1 year, taught them tools that they can use to excel in school. They returned back to traditional school being 2 grade levels higher in reading.
• Medical Advocate for 2 of my children's medical conditions, because of that they are medically thriving as young adults.
• Medically Advocated for myself, revamped my diet and exercise to heal my body for enhanced lifestyle due to a Hoshimoto's diagnoses, undiagnosed for 7 years.
• Educated myself & collaborated with a psychologist to teach my youngest coping skill and lifestyle skills to help him handle his diagnoses of unspecified anxiety diagnoses and ocd tendencies.
• Have supported many parents, teens, men & women of all ages that have gone through similar situations as I have.
• Attended the Functional Medicine Coaching Academy.
• Set up a shop on Etsy offering handmade picture frames, knitwear, jewelry and ran Facebook campaigns to advertise it.

• Designed displays to deliver interactive, engaging and memorable store experiences for shoppers.
• Organized store merchandise racks and displays to promote and maintain visually appealing environments.
• Stocked merchandise, clearly labeling items and arranging according to size or color.
• Folded and arranged merchandise in attractive displays to drive sales.
• Arranged consistent shelves, bins and racks at 8 locations by following established planograms.
• Kept work areas neat, clean and free from debris.
• Moved merchandise using hand trucks.
• Interacted with guests in friendly and knowledgeable way.
• Calculated correct order totals, updated accounts and maintained detailed records for inventory management.
• Operated Hallmark's hand-held inventory control device and calculator to fill orders on time.
• Installed plan-o-grams and layouts that maximized sales.

• Answered phones to process requests, transfer calls or relay messages to appropriate personnel.
• Communicated with management to explain issues and formulate solutions.
• Assisted management with activities to plan and oversee events and programs for 10+ branches.
• Plan events for 100+ people.
• Organized resources, records and personnel to accomplish aggressive targets.
• Helped management with business operations to align teams, set goals and execute initiatives for 10+ Branch Mangers & Assistant Branch Managers.
• Translated information into electronic forms by compiling and sorting data.
• Booked airfare, hotel and ground transportation to coordinate office travel for Executives of Wells Fargo Bank.
• Edited documents to keep company materials free of grammar errors.
• Arranged meetings and coordinated resources for use by attendees.
• Carried out day-to-day duties accurately and efficiently
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution
• Collaborated with team members to achieve target results
• Offered friendly and efficient service to customers, handled challenging situations with ease

• Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
• Prepared vendor invoices and processed incoming payments.
• Reviewed vendor invoices for appropriate documentation and validity prior to payment.
• Investigated daily variances and corrected errors to resolve discrepancies.
• Maintained good working relationships with vendors and resolved disputes.
• Reconciled processed work by verifying entries and comparing system reports to balance numbers.
• Maintained payable shared email inbox and digitized invoices for processing.
• Reported financial data and updated financial records in ledgers and journals.
• Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
• Handled day-to-day accounting processes to drive financial accuracy.
• Maintained account accuracy by reviewing and reconciling checks monthly.
• Entered figures using 10-key calculator to compute data quickly.
• Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
• Reconciled company bank, credit card and line of credit accounts, investigating and resolving discrepancies to keep accounts audit-ready.
• Verified deposits, rectified discrepancies and processed end-of-day paperwork.
• Processed nightly bills, checks and vendor payments, maintaining detailed records and receipts.
• Reviewed vendor invoices for appropriate documentation and validity prior to payment
• Investigated daily variances and corrected errors to resolve discrepancies
• Reported financial data and updated financial records in ledgers and journals
• Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy
• Maintained good working relationships with vendors and resolved disputes