Summary
Overview
Work History
Education
Skills
Timeline
Generic
Leticia Guerrero

Leticia Guerrero

Odessa,TX

Summary

Dependable and service-focused Delivery Driver motivated to deliver consistent, prompt and courteous service. Reliable and energetic professional provides prompt, seamless access to supply. Veteran driver over more than [Number] years delivers energetic approach to meeting expectations.

Overview

8
8
years of professional experience

Work History

Delivery Driver

DHL
Lubbock, TX
02.2023 - 10.2023
  • Load truck and deliver packages
  • Received daily delivery instructions and route assignments from dispatch.
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Maintained accurate records of goods delivered and collected payments as required.
  • Verified accuracy of items loaded onto truck against shipping documents.
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
  • Responded promptly to emergency situations involving vehicles or personnel on the roadways.
  • Cleaned interior and exterior of delivery vehicle at end of shift as needed.
  • Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
  • Performed pre-trip inspections of delivery vehicle according to company guidelines.
  • Managed inventory levels during deliveries by verifying load counts against shipping manifests.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Stayed up-to-date on changing local roads and construction areas that may affect routes.
  • Monitored fuel level throughout shift and refueled when necessary.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Checked tires for proper inflation before leaving on each route.
  • Transported and safely delivered items to prevent damage or loss.
  • Navigated routes with relevant map programs and GPS systems.
  • Handled merchandise in accordance with product handling standards.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Obeyed traffic laws and follow established traffic and transportation procedures.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Utilized street maps to plan and determine most efficient routes.
  • Loaded trucks and safely secured merchandise to prevent damage during transportation.
  • Inspected vehicle and maintained gas, oil and water levels.
  • Verified deliveries against shipping instructions prior to delivering to customers.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Loaded and unloaded vehicles at distribution center and delivery address.
  • Kept accurate logs of all deliveries and trips.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Determined optimal routes based on GPS application information and knowledge of local routes.
  • Inspected vehicles' condition, supplies and equipment before and after trips
  • Conducted pre-inspections to keep trucks reliable and well-maintained.
  • Processed shipment documents neatly and efficiently for each load.
  • Reported mechanical problems encountered with vehicles to dispatch.
  • Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.
  • Reported delays and accidents to stations using telephones or two-way radios.
  • Operated manual and mechanical equipment safely to minimize injury and accident risks.
  • Improved project completion time, multi-tasking operations on heavy equipment and trucks.
  • Conducted emergency vehicle repairs to restore safety and dependability.

Security Guard

Guardaworld
Odessa, TX
09.2015 - 08.2022
  • Conducted daily security patrols of assigned areas.
  • Enforced safety regulations and monitored access control points.
  • Investigated suspicious activity and reported findings to management.
  • Responded to alarms, emergencies, and disturbances.
  • Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
  • Observed surveillance cameras for any suspicious activity or intruders.
  • Provided customer service assistance to staff and visitors in a professional manner.
  • Identified potential security risks and recommended corrective actions.
  • Monitored closed circuit television systems.
  • Issued visitor badges and access cards to authorized personnel.
  • Interacted with law enforcement officials to report incidents or violations of laws and regulations.
  • Completed incident reports regarding violations of policies or procedures.
  • Administered first aid when necessary in accordance with training guidelines.
  • Patrolled parking lots and garages ensuring all vehicles were properly parked in designated areas.
  • Developed emergency response plans for various scenarios including natural disasters, medical emergencies, fires.
  • Provided escorts for employees entering and exiting the building after hours.
  • Secured personnel and premises by inspecting buildings and patrolling property.
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Investigated reported incidents to protect company assets.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
  • Protected entrances by scanning individuals and bags via manual checks or x-ray machinery.
  • Responded to medical emergencies before paramedic and law enforcement arrival.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Maintained high levels of alertness throughout shifts.
  • Monitored building and property entrances and exits to detect intrusions and protect assets.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
  • Identified suspicious activity to determine appropriate response.
  • Monitored security cameras to identify and respond to suspicious activity.
  • Adhered to daily patrol schedules to support consistent security presence throughout property.
  • Reviewed guest identification and employee credentials to authorize entry onto premises.
  • Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
  • Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
  • Patrolled crowds during events to preserve order and promote security.
  • Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
  • Explained security protocols to employees and guests to promote readiness for emergency situations.
  • Warned violators of rule infractions and escorted unauthorized persons off premises.
  • Searched bags manually to identify prohibited items and contraband.
  • Escorted individuals requiring personal protection to provide safe transport to specified locations.
  • Deterred criminal activity, vandalism and general misconduct by providing expert and highly visible security presence at [Type] facilities.
  • Administered first aid for minor medical situations and contacted paramedics for medical emergencies.

Education

Basics -

Odessa College
Odessa, TX

Skills

  • Can do long haul in a 3 quarter ton truck
  • Heavy Hauling
  • Fluent in [Language]
  • Punctual and Reliable
  • Complex Problem-Solving
  • Responsible Driver
  • Problem-Solving
  • [Language] Fluency
  • Valid Driver's License
  • Local Delivery
  • Time Management
  • OTR Driving
  • Skilled Forklift Operator
  • Clean Driving Record
  • Pre-Trip and Post-Trip Inspections
  • Stocking and Inventory
  • Equipment Monitoring
  • Dependable and Reliable
  • Customer Service
  • Forklift Operation
  • HAZMAT Endorsement
  • Shipping and Packaging
  • Safe Driving
  • Safe Driver Training
  • Client Relationship Management
  • Documentation and Reporting
  • Time Management Skills
  • Heavy Lifting
  • Vehicle Cleaning and Maintenance
  • Clean MVR
  • Attention to Detail
  • Exceptional Written and Verbal Communication Skills
  • Local Routes Understanding
  • Valid Class B Commercial Driver's License
  • Vehicle Inspection
  • Vehicle Inspections
  • Shopping Orders

Timeline

Delivery Driver

DHL
02.2023 - 10.2023

Security Guard

Guardaworld
09.2015 - 08.2022

Basics -

Odessa College

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Leticia Guerrero