Leticia Gutierrez
Los Angeles,CA
Summary
Customer service worker with about two years of experience seeking to obtain an entry level position. Diligent fast learner with a strong desire to improve interpersonal skills and utilize prior experience to achieve company goals and maintain customer satisfaction.
Overview
5
5
years of professional experience
Work History
Guest Advocate/Specialty Sales
Target
06.2022 - 04.2024
- Service and Engagement
- Acquired Proficiency in POS system
- Closing self check-out and registers
- Support team with variety of tasks including stock, inventory, drive up orders and register.
- Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
- Conducted RFID scan as well as assist in reject reports
- Performed daily sales floor audits and low metric audits.
- Operate price changes along with verifying prices and correct as needed.
- Assisted customers with locating product on sales floor.
- Set seasonal marketing, planograms and VMG's
- Undertook backroom organization and inventory audits
Personal Babysitter
Self-Employed
06.2019 - 03.2021
- Scheduled weekly tasks for studying and homework.
- Arranged activities such as exercises, coloring, and time managed electronic usage.
- Prepared healthy, age-appropriate snacks and meals.
- Provided Lessons which included Penmanship, Mathematics, and Reading Comprehension.
- Assisted in Online Classes
Education
High School Diploma -
Manual Arts Senior High School
Los Angeles, CA06.2020
Skills
- Communication
- Customer Service
- Detail Oriented
- Retail display setup
- Cosmetic Retail
- Multitasking
- Initiative
- Adaptability
- Reliable
- Team Player
- Time Management
- POS systems
- Inventory and Stocking
Hobbies/ Interests
- Board Games
- Puzzles
- Movies (Horror,Comedy, and Romance)
- Cosmetics
Languages
Spanish
Limited Working
Timeline
Guest Advocate/Specialty Sales
Target
06.2022 - 04.2024
Personal Babysitter
Self-Employed
06.2019 - 03.2021
High School Diploma -
Manual Arts Senior High School
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