Leticia Lancuna
NJ
Summary
Proactive, goal-oriented professional with strong time management and problem-solving skills. Recognized for reliability and adaptability, with a quick learning ability. Experienced in delivering impactful solutions through collaboration and strategic thinking. Skilled in data analysis, client communication, and fostering team synergy, dedicated to achieving exceptional outcomes.
Overview
10
10
years of professional experience
Work History
Industrial and Organizational Psychologist
Gotham Government Services
06.2024 - Current
- Assist Senior I/O Psychologists on projects for the Veterans Benefits Administration (VBA) and the Office of Human Capital Services (HCS).
- Contribute to the finalization of the Program of Instruction (POI) and development of a Competency-Based Training System.
- Execute quality assurance (QA) reviews of documentation and online assessments to ensure accuracy and compliance.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Managed time efficiently in order to complete all tasks within deadlines.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Paid attention to detail while completing assignments.
Consulting Intern, Learning and Development
Gotham Culture
08.2023 - 05.2024
- Designed and developed a virtual instructor-led training (VILT) on "Leading Across Generations".
- Conducted a throughout needs analysis (designed and distributed assessments using Qualtrics, interviewed SEMs, and conducted benchmark and literature research).
- Conducted statistical and thematic analysis of quantitative and qualitative data using using Qualtrics, Excel, and R.
- Designed a training storyboard to organize and help present the content of the training.
- Designed a facilitator guide for facilitators to understand the goals of the training course and how they should go about facilitating the material.
- Designed a participant guide to provide participants taking the course with a reference tool and resource that outlines the objectives, content, and activities of the training session.
- Piloted and facilitated a virtual training session with employees to ensure training quality and design effectiveness.
- Created and managed project plans, and timelines.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
I/O Psychologist; Member
Eagle I/O Consulting Group
01.2023 - 01.2024
- Conducted comprehensive needs assessments for 'The College of Humanities and Social Sciences' (CHSS) and the 'Graduate Psychology Department' at MSU, including research, stakeholder surveys, and analysis of responses.
- Identified performance gaps and formulated actionable recommendations, while also developing a Performance Appraisal, Job Analysis, and Performance Management System to enhance employee performance.
- Designed and overlooked Eagle I/O's onboarding process (job analysis, training, record-keeping training, project management skills, and mentoring).
Graduate Experience
Montclair State University
08.2021 - 05.2024
- Performance Management Project - Graduate Psychology Department (MSU): Conducted needs assessment (topic research; developed and distributed survey to stakeholders; analyzed survey responses); Diagnosed gaps and developed recommendations to address them and help improve employees' performance; Developed a Performance Appraisal and Job Analysis; Developed a Performance Management System.
- Organizational Intervention Proposal: Conducted needs assessment (developed and distributed surveys; conducted interviews; analyzed survey/interview responses); Diagnosed problems and developed proposed solutions to help address them and help improve employees' performance; Developed organizational intervention proposal for the organization (with deliverables).
- Personnel Selection System Development: Conducted job analysis; identified KSAOs; measured KSAOs; Performed a validation study; Defended selection system legally and morally.
- Measurement Development: Developed, and administered a psychological test; Conducted psychometric evaluation of the test; Developed a technical report for the test.
- Workshop Development and Presentation - Researched the effects of work-related cellphone use outside of work hours on employees' psychological detachment and well-being; Identified problems and proposed solutions to help address them; Designed and facilitated workshop.
- College Professors Audit Project: Identified problems in the profession based on research; Designed structured interviews and interviewed college professors about their experiences; Identified common problems and designed proposed interventions to address them.
Administrative Assistant (Buyer, Accounting, and HR Department)
Save Smart
01.2015 - Current
- Support HR Coordinator in screening candidates, onboarding new employees, delegating tasks, monitoring performance and developing talent.
- Act as a liaison between department managers to facilitate effective communication.
- Assist Accounts Payable Coordinator with invoice verification, processing, and filing.
Education
Master's - Industrial and Organizational Psychology
Montclair State University
Montclair, NJ05-2024
Bachelor of Arts - Psychology
Caldwell University
Caldwell, NJ05-2017
Bachelor of Science - Business Administration
Caldwell University
Caldwell, NJ05-2017
Associate of Science - Business Administration
Essex County College
Newark, NJ05-2015
Skills
- Data analysis and interpretation (quantitative and qualitative)
- Statistical software proficiency (eg, Excel, SPSS, R)
- Survey design and analysis (Qualtrics, Google Forms)
- Experimental design
- Qualitative and quantitative research methods
- Literature review and synthesis
- Training and development program design
- Performance management systems
- Employee selection techniques
- Job analysis methodologies
- Psychometric testing and validation
- Report writing and presentation
- Effective interpersonal communication
- Facilitation of workshops and training sessions
- Client relationship management
- Needs assessment and organizational diagnosis
- Strategic planning and implementation
- Project planning and execution
- Time management and prioritization
- Instructional design and storyboard design
- Familiarity with project management tools (eg, Teams, Sharepoint)
- Microsoft Office (Excel, Word, Outlook, Powerpoint, Sharepoint)
- Team collaboration and leadership
- Conflict resolution and negotiation
- Empathy and cultural competence
- Knowledge of ethical guidelines in I/O psychology
- Commitment to confidentiality and professional integrity
Accomplishments
2024 SIOP Annual Conference [Panel]
Unlocking the Value of IO Psychology Student Consulting in Higher Education, 2024 SIOP Annual Conference, Montclair State University, April 17-20, 2024 [Panel].
Kramer, M. (chair), Allama Ikbal Sijan, M., DeFabiis, M., Lancuna, L. Helisch, R., Hunt, L., Kulas, J., & Notari, C. [MSU Alum] (2024). Unlocking the value of IO Psychology Student Consulting in Higher Education.
Professional Society Memberships
- Society for Industrial and Organizational Psychology (SIOP), 2023
- The Metropolitan New York Association for Applied Psychology (METRO), 2023
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Professional Working
Timeline
Industrial and Organizational Psychologist
Gotham Government Services
06.2024 - Current
Consulting Intern, Learning and Development
Gotham Culture
08.2023 - 05.2024
I/O Psychologist; Member
Eagle I/O Consulting Group
01.2023 - 01.2024
Graduate Experience
Montclair State University
08.2021 - 05.2024
Administrative Assistant (Buyer, Accounting, and HR Department)
Save Smart
01.2015 - Current
Master's - Industrial and Organizational Psychology
Montclair State University
Bachelor of Arts - Psychology
Caldwell University
Bachelor of Science - Business Administration
Caldwell University
Associate of Science - Business Administration
Essex County College
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