Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Hi, I’m

Leticia Leonel

Revere,Massachusetts

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Laser Tech position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
years of professional experience

Work History

Az Brow Art

Laser Technician
10.2023 - 04.2024

Job overview

  • Maintained a safe and sterile treatment environment, adhering to strict sanitation protocols and industry standards.
  • Assessed individual client needs through thorough consultations, recommending appropriate treatments and products to achieve desired outcomes.
  • Educated clients on proper post-treatment care and maintenance routines, optimizing the longevity of their results.
  • Increased client satisfaction by providing expert advice on laser applications and optimization techniques.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.

Ultra Collision

Secretary's Assistant
03.2022 - 03.2023

Job overview

  • Increased shop efficiency by maintaining a clean and organized work environment for all staff members.
  • Guided clients on claim's process established by insurance.(opening claim, getting rental car...)
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.

Adriana's Eyebrows

Front Desk Receptionist
04.2021 - 01.2022

Job overview

  • Increased guest retention by maintaining a welcoming and organized reception area.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

Alma Gaucha

Server
01.2020 - 04.2021

Job overview

  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Trained new employees to perform duties.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Education

National Laser Institute
Chicago, IL

GED
10.2023

Revere High School
Revere, MA

High School Diploma
05.2017

Skills

  • Continuing Education Commitment;
  • Strong Communication Skills;
  • Bilingual (English, Portuguese and Spanish);
  • Certified Laser Technician;

Accomplishments

  • Laser Tattoo Removal (Candela)
  • Photofacial (Lumenis Stellar M22)
  • Skin Tightening (Lumenis Legend Pro)
  • Laser Hair Removal (Candela)
  • Syneron E-Matrix
  • Candela Exceed Microneedling
  • Radio Frequency Microneedling

Languages

English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Laser Technician

Az Brow Art
10.2023 - 04.2024

Secretary's Assistant

Ultra Collision
03.2022 - 03.2023

Front Desk Receptionist

Adriana's Eyebrows
04.2021 - 01.2022

Server

Alma Gaucha
01.2020 - 04.2021

National Laser Institute

GED

Revere High School

High School Diploma

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Leticia Leonel