Leticia L Hernandez
Santa Maria,CA
Summary
Retail professional with proven sales and service expertise, enhancing customer experiences through strong interpersonal skills. Demonstrated ability to create welcoming environments and address diverse customer needs effectively.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Macy's
Santa Maria, CA
04.2022 - 01.2025
- Tracked inventory levels throughout the day and restocked items as needed.
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
- Assisted in the preparation and execution of physical inventory counts.
- Organized store by returning merchandise to proper areas and restocked displays.
- Recommended, selected and located merchandise based on customer desires.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Education
Allan Hancock College
Santa Maria, CASkills
- Inventory management
- Fitting room maintenance
- Customer assistance
- Point of sale
- Customer service
- Product knowledge
- Transaction processing
- Returns and exchanges
Timeline
Retail Sales Associate
Macy's
04.2022 - 01.2025
Allan Hancock College
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