LETICIA LIMA
Melbourne,USA
Summary
Motivated high school graduate with hands-on experience in fast-paced customer service roles and over 100 hours of hospital volunteer work. Certified in ECG and food handling, with strong communication skills and a passion for healthcare. Bilingual in Portuguese and conversational in Spanish, eager to contribute to a clinical or customer-focused environment.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cashier/Server
Oceanside Pizza
Indialantic, FL
07.2024 - Current
- Process customer transactions efficiently, handling cash, credit cards, and electronic payments.
- Deliver friendly and attentive service to customers, addressing inquiries and concerns.
- Resolve customer complaints professionally, ensuring satisfaction and repeat business.
Delivery Driver
Oceanside Pizza
Indialantic, FL
03.2025 - 05.2025
- Safely transported food orders, following traffic laws and safety procedures.
- Maintained cleanliness and organization of delivery vehicles.
- Managed timely deliveries of fragile and perishable items.
Education
High School Diploma - undefined
Viera High School
Viera, FL05.2024
Skills
- Customer Service & Communication
- Problem Solving & Conflict Resolution
- Phone Etiquette
- Handling Cash & Card Transactions
- Sales & Upselling Techniques
- Team Collaboration
Certification
- Electrocardiogram (ECG) Certification
- Food Handler Certification
LANGUAGES
Portuguese: Native/Bilingual
Spanish: Limited Working Proficiency
Timeline
Delivery Driver
Oceanside Pizza
03.2025 - 05.2025
Cashier/Server
Oceanside Pizza
07.2024 - Current
High School Diploma - undefined
Viera High School