Leticia Linares
Summary
Extremely motivated and passionate in what I choose to do. Strong interpersonal and communication skills, effective in dealing with diverse people and circumstances. Work well independently, with peers and upper management.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Processing Coordinator
SOS International LLC
07.2023 - Current
- Work in accordance with the policies of Office of Refugee Resettlement (ORR) within the Administration for Children and Families (ACF), an operational division of the U.S
- Department of Health and Human Services (HHS)
- Perform administrative tasks related to the intake and assist CBP enforcement with the processing of arriving migrants
- Data entry
- Submit request for juvenile placements.
Apartment Manager
NorthStar Management & Consulting, Inc.
09.2011 - 07.2023
- Supervised and managed a team of five, provided training and guidance.
- Trained new employees equipping them with essential skills knowledge to ensure effective performance and adherence to property.
- Oversaw daily operations of residential properties ensuring efficiency and high standards.
- Scheduled and supervised maintenance and repair activities, ensuring timely and cost-effective solutions.
- Managed lease agreements, renewals and terminations, ensuring compliance with legal standards.
- Ensured timely collection of rent, handled delinquencies, and implemented effective collection strategies.
- Fostered strong resident relationships through consistent communication, prompt issue resolution and creating a positive and stable living environment.
- Oversaw the upkeep of common areas ensuring safety, cleanliness, and functionality.
Education
GED -
Brookline College-Tucson
Tucson, AZ06.2011
Skills
Effectively communication with residents/customers to understand their needs and provide solutions promptly and courteously
Fluent in English/Spanish
Consistently prioritize tasks effectively, meeting deadlines, and managing multiple responsibilities efficiently to ensure smooth property operations
Proficient in MS Word, Excel, Rent Base and AppFolio Software
Experienced in training staff on legal requirements ad handling resident issues in accordance with Fair Housing standards
Property Management & Leasing
Compliance Awareness
Training and mentoring
Staff Management
Employee Motivation
Certification
- Certified Notary Public
- Level One Fingerprint Clearance
- Driver's License
Timeline
Processing Coordinator
SOS International LLC
07.2023 - Current
Apartment Manager
NorthStar Management & Consulting, Inc.
09.2011 - 07.2023
GED -
Brookline College-Tucson