PATRICIA WORTHEN
Yuma,Az
Summary
Accomplished Social Worker with experience managing and motivating professionals to achieve and surpass company targets. To be able to apply the skills of a generalist social work in a field setting. To have the opportunity to utilize the education and skills to improve the lives of others through advocacy and connecting to community resources.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Field Instructor
Arizona State University
Yuma, AZ
01.2021 - Current
- Provide weekly supervisions.
- Complete documentation in Sonia Database.
- Meeting with Field Supervisor quarterly to discuss progress of Interns.
- Trained and mentored ten Interns in 3 years.
- Created and oversaw learning opportunities and assign projects Statewide Director of Program Management.
Statewide Director of Program Management
Mentally Ill Kids In Distress
Yuma, AZ
10.2020 - Current
- Program Contributions:
- Responsible for oversight and management of all contractual and staffing compliance for MIKID Services provided in Arizona.
- Oversee and manage recruitment of service providers.
- Participate in work groups for expansion of out of state services.
- Create Clinical processes and workflows for statewide delivery.
- Managed team of 13 employees, overseeing hiring, training, and professional growth of employees.
- Coordinate same services below with broadened area of responsibility.
SOUTHERN REGIONAL CLINICAL DIRECTOR
MENTALLY ILL KIDS IN DISTRESS
YUMA, AZ
10.2018 - 10.2020
- Program Contributions:.
- Responsible for oversight and management of all contractual compliance for MIKID Services provided in Southern AZ.
- MIKID services to respective agencies and collaborative partners.
- Develop and oversee implementation of quality of care plans.
- Increased customer satisfaction by resolving service issues.
- Offered friendly and efficient service to all customers, handled challenging situations with ease.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Managed team of seven employees, overseeing hiring, training, and professional growth of employees
DIRECT SERVICE MANAGER
MENTALLY ILL KIDS IN DISTRESS
YUMA, AZ
12.2014 - 10.2018
- Program Contributions:
- Supervises up to 20 staff Direct Service Providers.
- Oversee Transitional Age Youth Program.
- Mentor and train Site Managers in other MIKID regions.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
- Same as below with additional duties.
Family Support Coordinator
Mentally Ill Kids In Distress
Yuma, AZ
05.2013 - 12.2014
- Supervise 4 Family Support Partners.
- Coordinates with Referral Coordinator with new referrals and updates.
- Develops community relationships with community entities.
- Assigns families to staff.
- Ensure MIKID Yuma is following licensing and contract guidelines.
- Payroll processing for staff, Responsible for service delivery to 20 families.
- Build partnerships with clinics, community agencies and families.
- Resolved problems, improved operations, and provided exceptional service.
Family Support Specialist
Mentally Ill Kids In Distress
Yuma, AZ
03.2013 - 05.2013
- Developed rapport to create safe and trusting environment for service delivery.
- Used interactive visuals and static worksheets to teach each student algebra and writing techniques.
- Responsible for service delivery to 20 families.
- Planned, promoted, and managed parent workshops on assisting children in attaining academic success.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Documented data and completed accurate updates to case records.
- Organized activities for parents and in-home support.
Education
Master Degree - Social Work
University of Nevada Reno
2018
Bachelor Degree - Social Work
Northern Arizona University
2016
Associates Degree - General Education
Arizona Wester College
2014
Skills
- Organization and Time management
- Supervision
- Project implementation
- Communication
- Reliable
- Computer skills
- Collaboration
- Good telephone etiquette
- Computer proficiency
Certification
Arizona Board of Behavioral Health License Master Social Worker - 2018- Current
AFFILIATIONS
Yuma Regional Medical Center Patient Family Advisory Council- 2020 to current
Timeline
Field Instructor
Arizona State University
01.2021 - Current
Statewide Director of Program Management
Mentally Ill Kids In Distress
10.2020 - Current
SOUTHERN REGIONAL CLINICAL DIRECTOR
MENTALLY ILL KIDS IN DISTRESS
10.2018 - 10.2020
DIRECT SERVICE MANAGER
MENTALLY ILL KIDS IN DISTRESS
12.2014 - 10.2018
Family Support Coordinator
Mentally Ill Kids In Distress
05.2013 - 12.2014
Family Support Specialist
Mentally Ill Kids In Distress
03.2013 - 05.2013
Master Degree - Social Work
University of Nevada Reno
Bachelor Degree - Social Work
Northern Arizona University
Associates Degree - General Education
Arizona Wester College
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