Leticia Masis
Middleton,ID
Summary
Dedicated and compassionate, with a proven track record at Ashley Manor Memory Care, I excel in providing exceptional patient care and emotional support. Skilled in medication administration and bilingual communication, I enhance quality of life for those under my care. My commitment to improving patient outcomes and fostering strong relationships is evident in my hands-on approach and reliable nature.
Professional caregiver with strong background in providing compassionate and effective support. Proven ability to adapt to changing needs and collaborate with team members to achieve optimal results. Skilled in personal care, medication management, and patient advocacy. Reliable, empathetic, and focused on delivering high-quality care.
Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.
Experienced with providing compassionate and attentive care to individuals in need. Utilizes strong interpersonal skills and empathy to connect with clients and support their daily living activities. Knowledge of managing medication schedules and coordinating with healthcare providers to ensure comprehensive care plans.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
4
4
years of professional experience
Work History
Caregiver
Ashley Manor Memory Care
04.2024 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patients with self-administered medications.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Provided safe mobility support to help patients move around personal and public spaces.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Cargiver
The Cottages Memory Care
08.2024 - 01.2025
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Production Worker/ Laundry
Blue Ribbon Linen Supply
05.2021 - 10.2022
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Volunteered for additional assignments during peak work periods to keep tasks on schedule.
Host/Restaurant Server
El Sombrero Restaurant
10.2021 - 08.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Answered phone calls to take orders, give information and document reservations.
- Completed daily side work and opening and closing duties without fail.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Backed up servers by checking on tables and retrieving items for guests.
- Opened and closed seating sections according to volume of guests.
- Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
Education
No Degree - CNA
Collage of Western Idaho
Nampa Idaho 04-2025
Med Tech Cert - Med Tech Cert And Caregiving
Collage of Western Idaho
Nampa, ID10-2024
High School Diploma -
Weiser High School
Wesier Idaho06-2024
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Dependable and responsible
- Patient care
- Daily living assistance
- Multitasking and organization
- Personal hygiene assistance
- Basic housekeeping
- Emotional support
- Strong ethics
- Meal preparation
- Housekeeping tasks
- Relationship building
- Compassionate care
- Flexible schedule
- Verbal and written communication skills
- Dementia care
- Team collaboration
- Behavioral management
- Heavy lifting
- Medication administration
- Behavior redirection
- Patient management
- ADL assistance
- Client transportation
- Care plan assessment
- End-of-life care
- Care plan management
- spanish and english fluency
- honest
- hardworking
- determined
- dedicated
- Fast learner
- motivated
- hands on
- caring
- compassionate
- reliable
Accomplishments
I have spent a lot of my free time volunteering and helping out with community activates, I have participated in foster care and homeless funraisers and actives, I have been involved in church actives for our community, I attended CWI to further my knowledge to be better at my job, I graduated with a 4.0 gpa im dedicated to whatever I do. I hold my med tech certification along with mt first Aide, CPR, Food,
Languages
Spanish
Native or Bilingual
English
Full Professional
Interests
- Gym Workouts
- Adventure Travel
- Road Trips
- Offering time and support to shelters for the homeless, women, and animals
- Getting involved in local advocacy groups to promote positive change in the community
- Fundraising Events
- Volunteer Work
- Homelessness Outreach
- Baking
- Cooking
- I like trying new recipes and food trends
- Cake Decorating
- Gardening
- Volunteering
- Rock Climbing
- Playing Sports
- Enjoy hobbies that combine physical activity with outdoor exploration
- Hiking
- Camping
- Running
- I like looking at the stars and learning about constellations
- I enjoy helping others and giving back to the community
- I like working with my hands and fixing things
- Personal Development and Self-Improvement
Timeline
Cargiver
The Cottages Memory Care
08.2024 - 01.2025
Caregiver
Ashley Manor Memory Care
04.2024 - Current
Host/Restaurant Server
El Sombrero Restaurant
10.2021 - 08.2022
Production Worker/ Laundry
Blue Ribbon Linen Supply
05.2021 - 10.2022
No Degree - CNA
Collage of Western Idaho
Med Tech Cert - Med Tech Cert And Caregiving
Collage of Western Idaho
High School Diploma -
Weiser High School
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