Leticia McCarl
Sacramento,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Credit Collections Specialist
Tesco Controls, Inc.
05.2019 - 06.2023
- Collection calls and/or correspondence with all customers across multiple company locations nationwide
- Maintain relationships and effectively communicate with internal and external customers
- Identify delinquent accounts requiring external collection efforts
- Maintain a working spreadsheet of current collection efforts
- Mechanics Lien Rights Processing / Tracking
- Responsible for running, reviewing and maintaining aging reports for customer base
- Review, research and assist with correcting potential account discrepancies
- Responsible for analyzing and assessing the creditworthiness of account/ client using external credit risk management tools/reports
- Review and analyze open accounts for collection efforts and make decisions on pending orders, closing accounts and extending additional credit
- Conducted detailed account reviews to identify potential risks and recommend appropriate credit limits for new and existing clients.
- Contributed to improved cash flow by promptly addressing overdue accounts with effective negotiation skills and payment arrangements.
- Processed payments and applied to customer balances.
- Other duties include various data entry, typing, faxing, filing, photo copying, assisting the accounting department and other departments as needed.
Accounts Receivable Specialist
Tesco Controls
02.2014 - 05.2019
- Enhanced cash flow by ensuring timely invoicing, payment application, and account reconciliation.
- Reduced outstanding accounts receivable balances by diligently following up on overdue payments.
- Collaborated with sales teams to address billing discrepancies and resolve client disputes promptly.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Strengthened relationships with clients by maintaining open communication channels regarding invoicing and payment schedules.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Enhanced customer satisfaction with timely and accurate invoice generation.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Matched purchase orders with invoices and recorded necessary information.
Payroll Clerk
Hostess Brands
04.2008 - 06.2013
- Streamlined payroll processing by implementing efficient data entry and verification procedures.
- Collaborated with the human resources department to ensure proper management of employee benefits and deductions.
- Ensured accurate payment distribution for employees by diligently reviewing timecards and attendance records.
- Developed effective communication channels for addressing employee concerns regarding paychecks, leave balances, and overtime calculations.
- Resolved issues arising from incorrect payments or missing information by collaborating with managers to gather necessary details promptly.
- Provided exceptional customer service by promptly addressing employee inquiries regarding payroll matters, fostering a positive working environment.
- Maintained payroll information by calculating, collecting, and entering data.
- Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
- Maintained employee privacy and protected payroll operations by keeping all information confidential.
- Verified timekeeping records and handled any discrepancies with employees.
- Performed data entry tasks and maintained accurate records of employee payroll information.
- Managed and updated employee benefits information.
Education
High School Diploma -
Florin High School
Sacramento, CASkills
- Credit and Collections
- Multitasking
- Payment Posting
- Invoice Processing
- Payment Scheduling
- Vendor Invoice Processing
- Accounts Receivable
- Billing
- Payroll Processing
- Typing and 10-Key Entry
Additional Information - Skills And Interests
- Experienced with Microsoft Office Suite: Word, Outlook, and Excel
- Attention to detail
- High Level of organizational skills
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Credit Collections Specialist
Tesco Controls, Inc.
05.2019 - 06.2023
Accounts Receivable Specialist
Tesco Controls
02.2014 - 05.2019
Payroll Clerk
Hostess Brands
04.2008 - 06.2013
High School Diploma -
Florin High School