Leticia Mesa
West New York,NJ
Summary
Versatile and dynamic, excelled at Rumba Cubana Restaurant and as a Training Dental Assistant and Dental Radiologist, mastering equipment sterilization and enhancing customer satisfaction. Demonstrated exceptional organizational skills and a commitment to safety and quality, significantly improving patient and guest experiences.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Training Dental Assistant and Dental Radiologist
Dentist Office
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Close out cash register and prepared cashier report at close of business.
Host-Bartender-Waitress
Rumba Cubana Restaurant
07.2022 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
Education
Always Health Instituted
West New York, NJ09-2024
High School Diploma -
Rafael Guerra Vives
Carlos Manuel De Cespedes , Camagüey Cuba07-2017
Skills
- Dental Radiography
- Equipment Sterilization
- Treatment room setup
- Appointment Scheduling
- Customer Service
- Critical Thinking
- Active Listening
- Customer Relations
- Problem-solving abilities
- Organization skills
- Time Management
- Telephone skills
Certification
- Dental Assistant - AMCA- Octobert/2024
Languages
Spanish
Native or Bilingual
English
Timeline
Host-Bartender-Waitress
Rumba Cubana Restaurant
07.2022 - Current
Training Dental Assistant and Dental Radiologist
Dentist Office
Always Health Instituted
High School Diploma -
Rafael Guerra Vives
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