Leticia Moreno
South Jordan,UT
Summary
Dynamic professional with several years of office support experience, recognized for a strong work ethic and a commitment to teamwork. Proven ability to enhance customer satisfaction through exceptional service, effective decision-making, and strong interpersonal skills. Known for maintaining a positive attitude while adapting to new challenges in fast-paced environments. Aiming to leverage expertise in contributing to organizational success and fostering positive client relationships.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Administration Assistant
Southwest Exterior
05.2017 - 08.2024
- I manage the office staff's workflow and address issues related to Worker’s Compensation, OSHA regulations, IRS matters, and employee safety meetings
Owner and Provider
Little Amigos Daycare
05.2009 - 09.2019
- Owned and manage daily operations
- Develop educational curriculum for children aged 1 year and older
- Establish and oversee daycare safety regulations
- Provide physical care for children from newborn to five years old
Certified Medical Assistance
Granger Medical at Riverton
04.2006 - 05.2009
- Responsible for assisting doctors and nurses in providing care to patients
- Duties include recording and updating medical histories and contact information in patient files, scheduling patient appointments, and performing standard care procedures such as drawing blood, checking vitals, and collecting lab samples
Education
Associate Degree - Medical Assistant
Career College of Northern Nevada
Reno, Nevada11.2023
High school Diploma -
Exeter High School
Exeter, California06.1993
Skills
- Bilingual: Spanish
- Business administration – Daycare Setting
- Business administration – Construction Setting
- Medical background and knowledge in WIC
- Medical background and knowledge in OBGYN
- Medical background and knowledge in Pediatrics
- Medical background and knowledge in Dermatology
- Medical background and knowledge in Labor and Delivery hospital setting
- Inventory supplies
- Office equipment
- Workflow coordination
- Confidentiality handling
- Records management systems
- Office management
- Verbal communication
- Office administration
- Customer relations
- 10-key proficiency
- Attendance records preparation
- Reception desk management
- Performance improvement
- Business administration
- Meeting preparation
- Quickbooks
- Office equipment maintenance
- Telephone reception
- Schedule management
- Appointment scheduling
- Staff management
- Mail handling
Languages
Spanish
Native/ Bilingual
Certification
- CPR / First Aide
- Utah Food Handler Permit
- Utah Child Care Program Background Screening
References
References available upon request.
Timeline
Administration Assistant
Southwest Exterior
05.2017 - 08.2024
Owner and Provider
Little Amigos Daycare
05.2009 - 09.2019
Certified Medical Assistance
Granger Medical at Riverton
04.2006 - 05.2009
- CPR / First Aide
- Utah Food Handler Permit
- Utah Child Care Program Background Screening
Associate Degree - Medical Assistant
Career College of Northern Nevada
High school Diploma -
Exeter High School
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