Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leticia M. Vasquez

Magna,Utah

Summary

I have the ability to perform the essential functions of the job has a Certified Peer Support Specialist with strong organizational and follow through skills. I demonstrate human relations and effective verbal and written communication skills with good interpersonal skills to acquire the trust of patients and respond appropriately in a crisis situation. Ability to work in a multidisciplinary team and problem solve. Must possess knowledge of community resources, discharge planning, and crisis counseling. I have knowledge of HIPPA and the ability to adhere to the requirements with a current Certified Peer Support Specialist certification issued through the Utah Division of Substance Abuse and Mental Health (DSAMH) May 2023. I demonstrate the knowledge of the principles of life span growth and development and the ability to assess data regarding the patient's status.

Overview

15
15
years of professional experience

Work History

Certified Peer Support Specialist

University of Utah Huntsman Mental Health
01.2023 - Current
  • I provide crisis intervention services to patients experiencing distress and needing support, make referrals to appropriate community resources, follow up with patients that have experience a hospitalization and provides support as appropriate
  • I have the ability to perform the essential functions of the job has a Certified Peer Support Specialist with strong organizational and follow through skills
  • I demonstrate human relations and effective verbal and written communication skills with good interpersonal skills to acquire the trust of patients and respond appropriately in a crisis situation
  • Ability to work in a multidisciplinary team and problem solve
  • Must possess knowledge of community resources, discharge planning, and crisis counseling
  • I have knowledge of HIPPA and the ability to adhere to the requirements with a current Certified Peer Support Specialist certification issued through the Utah Division of Substance Abuse and Mental Health (DSAMH) May 2023
  • I demonstrate the knowledge of the principles of life span growth and development and the ability to assess data regarding the patient's status

Case Manager

The Road Home
10.2016 - 05.2023
  • I worked closely has a House 20 Case Manager providing outreach services to clients’ currently experiencing homelessness who was living in either shelters or places not meant for human habitation
  • I provide direct case management, including crisis intervention, assessments, goal setting, problem solving, agency and community resources utilization, and network building
  • I kept records, case management notes in the homeless management information system, completed housing and benefit applications and participate in special projects as needed
  • I attend regular meetings, including clinical staffing and weekly one on one supervision meetings
  • Used agency vehicles to provide transportation for participants when appropriate
  • I believe in the mission and vision of The Road Home and familiarity with the Housing First philosophy
  • I am a team player with strong interpersonal skills, very dependable and reliable
  • I possess excellent organizational skills and strong computer skills, self-starter and self-directed
  • I am able to communicate effectively and handle difficult situations with professionalism, and compassion with the ability to work from a Trauma-Informed Care framework and demonstrated awareness of and sensitivity to diverse populations

Medical Outreach Coordinator

Fourth Street Clinic
08.2012 - 10.2016
  • Scheduling, vitals, and other medical assisting for the Medical Outreach Street Team
  • Provide referral services and support to people experiencing homelessness in Utah
  • Outreach engagement with service-resistant people in need of medical care and support
  • Provide for additional needs (e.g., water, food, hygiene kits, clothing) during outreach
  • Coordinate Access To Recovery (ATR) services with substance abuse/recovery services

Client Services

Fourth Street Clinic
02.2010 - 08.2012
  • Patient check-in and verification of homelessness for eligibility assessment
  • Ensured client safety through lobby monitoring and activating emergency response
  • Coordinated with Volunteers of America Detoxification, Services Valley Mental Health to gain access to recovery
  • Provided support in clinical provider scheduling and triage services throughout the day

Education

Medical Coding and Billing Certification - Business Communications, 10-key, Medical Terminology, Basic Anatomy, ICD-9 and CPT trained, HCPCS Level 2, Microsoft Office Suite

Salt Lake Community College
Salt Lake City, Utah
05.2009

Skills

  • Peer advocacy
  • Mental health awareness
  • Self-care techniques
  • Stress reduction

Timeline

Certified Peer Support Specialist

University of Utah Huntsman Mental Health
01.2023 - Current

Case Manager

The Road Home
10.2016 - 05.2023

Medical Outreach Coordinator

Fourth Street Clinic
08.2012 - 10.2016

Client Services

Fourth Street Clinic
02.2010 - 08.2012

Medical Coding and Billing Certification - Business Communications, 10-key, Medical Terminology, Basic Anatomy, ICD-9 and CPT trained, HCPCS Level 2, Microsoft Office Suite

Salt Lake Community College
Leticia M. Vasquez