Leticia Nunez
ALICE,Texas
Summary
Dynamic retail professional with extensive experience at Tejano Party Music, excelling in retail sales analysis and customer engagement. Proven ability to enhance customer satisfaction through knowledgeable product recommendations and effective communication. Skilled in developing sales campaigns and fostering team collaboration, driving significant improvements in sales performance and client relationships.
Professional retail sales expert with proven ability to drive sales and enhance customer experience. Skilled in product knowledge, inventory management, and effective communication. Strong focus on teamwork and adaptability, ensuring consistent performance in dynamic environments. Known for reliability and goal-oriented approach, consistently meeting and exceeding targets.
Diligent [Desired Position] with strong background in managing retail sales teams and enhancing customer satisfaction. Demonstrated success in supervising staff, optimizing store operations, and driving sales growth. Proven ability to train and motivate employees, ensuring cohesive and productive work environment.
Overview
31
31
years of professional experience
Work History
Retail Sales
Tejano Party Music
03.1995 - Current
- Contributed to the development of store policies and procedures by sharing insights gleaned from extensive experience in retail sales environments.
- Help customer in purchasing music.
- Promoted retail sales of high-quality products through knowledgeable suggestions and demonstrations.
- Work on product specifications, merchandising, counter organization and retail sales.
- Resolved customer inquiries in both English and Spanish, enhancing communication efficiency.
Home Care Provider
Torres Home Health
01.2024 - 11.2025
- Provided compassionate daily living assistance to clients, enhancing quality of life and promoting independence.
- Developed personalized care plans in collaboration with healthcare professionals to meet individual client needs.
- Monitored and documented client health progress, ensuring accurate record-keeping and timely reporting of changes.
- Provided personalized care to clients, ensuring comfort and daily needs were met.
- Completed household management tasks for clients within private home settings.
- Assisted with medication management, promoting adherence to prescribed regimens.
- Coordinated transportation for medical appointments, enhancing client access to healthcare services.
- Developed and maintained positive relationships with clients and families, fostering trust and communication.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
Activities Assistant
Retama Manor Nursing Home
02.2022 - 11.2023
- Coordinated daily activities and events for residents, enhancing social engagement and community participation.
- Developed tailored programming based on individual resident interests, improving overall satisfaction and well-being.
- Assisted in managing schedules and logistics for group outings, ensuring seamless operation and safety compliance.
- Developed engaging activity programs tailored to resident interests and needs.
- Coordinated logistics for events, managing schedules and resources effectively.
- Oversaw safety protocols during events, ensuring compliance with industry standards.
- Managed the activities calendar efficiently to ensure timely promotion of upcoming events.
Activity Assistant
The Premier
10.2021 - 02.2022
- Developed and implemented engaging recreational programs for residents to enhance social interaction.
- Coordinated daily activities, ensuring all logistics were in place for seamless execution.
- Evaluated resident feedback to refine activity offerings and improve overall satisfaction.
- Managed scheduling of events, balancing resident preferences with resource availability efficiently.
- Managed activity calendar, ensuring diverse options catered to a wide range of interests and abilities.
- Provided compassionate support for residents experiencing emotional challenges or undergoing personal transitions within their living environment.
- Coordinated special events to celebrate holidays, birthdays, or other milestones that fostered a sense of community within the residence.
Retail Store Manager Assistant
Radio Shack Corporation
11.1996 - 01.2005
- Oversaw daily operations, ensuring compliance with corporate policies and procedures.
- Managed inventory levels, optimizing stock availability and minimizing shrinkage.
- Trained and developed team members, enhancing customer service skills and product knowledge.
- Implemented marketing strategies to drive sales growth and increase customer engagement.
- Resolved customer inquiries efficiently, enhancing satisfaction and loyalty.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
High School Diploma -
Alice High School
Alice, TXSkills
- Retail sales analysis
- Retail sales
- Makeup retail sales
- Retail sales campaigns
Languages
Spanish
Native or Bilingual
Timeline
Home Care Provider
Torres Home Health
01.2024 - 11.2025
Activities Assistant
Retama Manor Nursing Home
02.2022 - 11.2023
Activity Assistant
The Premier
10.2021 - 02.2022
Retail Store Manager Assistant
Radio Shack Corporation
11.1996 - 01.2005
Retail Sales
Tejano Party Music
03.1995 - Current
High School Diploma -
Alice High School