Leticia Olmos
Muleshoe,TX
Summary
Obtain a position as a Farm Loan Program Technician for the Farm Services Agency, as well as expand knowledge, skills and learning. Highly efficient Program Technician bringing 4+years of experience with the Farm Service Agency and high-level knowledge of farm program. Managed program field office and assisted 4 program users and applicants during previous year. Excellent organizational and communications skills leading to positive outcomes.
Overview
14
14
years of professional experience
Work History
PROGRAM TECHNICIAN
PARMER COUNTY FARM SERVICE AGENCY
01.2022 - Current
- Primary purpose of this position is to implement and administer farm programs by assisting producers, as well as utilizing agency software
- Responsibilities include: Fulfill office activities and duties that pertain to programs taking place in the county, as well as meeting deadlines
- Understand and explain various program regulations to producers and co-workers
- Comprehend and utilize various software to carry out tasks
- Make wise decisions in planning and carrying out tasks that have been assigned
- Utilize best problem-solving skills for matters
- Delivered technical support services to Non-Insured Disaster Assistance Program users and applicants to improve quality of engagement.
- Answer questions and provide information to current and potential program participants.
- Managed program field office activities to increase program awareness and participation.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
PROGRAM TECHNICIAN In CHARGE
PARMER COUNTY FARM SERVICE AGENCY
02.2023 - 02.2024
- Primary purpose of this position is to implement and administer farm programs by assisting COC in keeping them advised and informed on all programs
- Directing work of county office
- Responsibilities include: Keep County Operations Committee current and advised of all programs, their status, and administrative activities
- Aid farmers, ranchers, and agribusiness representatives via explaining procedures and policies
- Work alongside District Director on difficult cases/problems
- Provide program assistance and interpretation to County Operations Committee
- Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
- Oversee office work functions as well as office employees
- Perform my assigned programs- Payment Limitations & NAP
- Explained program regulations and procedures to NAP program users to enable better services utilization.
- Explained program regulations and procedures to Payment Limitation-Farm Operating Business Plans to program users to enable better services utilization.
- Directed automation of office procedures such as correspondence management, recordkeeping, reporting and online communications.
- Carry out other office functions related to management, budget, personnel, property, records, etc.
PROGRAM TECHNICIAN
BAILEY COUNTY FARM SERVICE AGENCY
08.2019 - 01.2022
- Primary purpose of this position is to implement and administer farm programs by assisting producers, as well as utilizing agency software
- Responsibilities include: Fulfill office activities and duties that pertain to programs taking place in the county, as well as meeting deadlines
- Understand and explain various program regulations to producers and co-workers
- Comprehend and utilize various software to carry out tasks
- Make wise decisions in planning and carrying out tasks that have been assigned
- Utilize best problem-solving skills for matters that may arise.
DIRECTOR OF CHILD NUTRITION
Farwell ISD
08.2011 - 08.2019
- Primary purpose of this position is to direct and manage the food service program and supervise district food service operations
- My responsibilities include: Direct and manage the USDA National School Lunch Program and School Breakfast Program
- Maintain required documentation as per USDA Program guidelines
- Work cooperatively with campus principals to create lunch schedules and resolve personnel issues
- Maintain accurate reports of daily and monthly financial, production and activity records
- Process applications for benefits
- Comply with federal and state law, State Board of Education rule, and board policy in food service area
- Compile, maintain and file all physical and computerized reports, records, and other documents required
- Administer food service budget and ensure that programs are cost effective, and funds are managed prudently
- Develop training options and improvement plans to ensure exemplary operation in the food service area
- Evaluate job performance of employees to ensure effectiveness
- Maintain safety standards that confirm with federal, state, and insurance regulations and develop a program of preventive safety
- Attend professional growth activities to keep abreast of innovative techniques for food service operations
- Work 35–38-hour weeks.
- Introduced new technology platforms streamlining administrative tasks such as meal planning, ordering, and reporting.
- Developed strong relationships with local food suppliers, ensuring high-quality ingredients and timely delivery.
- Managed food service, food production, sanitation and staff supervision.
PART-TIME BANK TELLER
Muleshoe State Bank
12.2009 - 08.2011
- Primary purpose of this position was to provide exceptional customer service while handling financial transactions such as deposits, withdrawals, and money orders.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
- Supported branch management in achieving operational excellence through adherence to regulatory guidelines and internal procedures.
- Assisted customers in opening new accounts, facilitating a smooth onboarding process for new clients.
- Participated in ongoing professional development programs offered by the bank, staying up-to-date with industry trends and enhancing job performance.
- Removed mutilated currency from circulation.
- Prepared regular reports on transaction data for management review, assisting in identification of potential areas for improvement.
- Assisted customers with banking needs and inquiries.
- Handled various accounting transactions.
- Executed wire transfers, stop payments and account transfers.
- Received mortgage, loan or public utility bill payments, verifying payment dates and amounts due.
- Calculated fees due, interest and change for customer transactions.
Education
Bachelor of Science - Education
Wayland Baptist University
Clovis, NM05.2025
Associate of Arts - Liberal Arts And General Studies
Clovis Community College
Clovis, NM05.2007
High School Diploma -
Clovis High School
Clovis, NM05.1999
Skills
- Great interpersonal skills
- Bilingual
- Efficient in multitasking
- Document management
- Professional and mature
- Strong organization skills
- Customer Support
- Proficient in Microsoft Word and Excel
- Ability to interpret data
- Ability to implement policies
- Calm under pressure
Activities
- I have a strong passion for my family. I love to support them in the things they like to do such as my husband’s ministry, my kids athletic and livestock show interests. I stay involved with their extracurricular activities by volunteering as a class parent and giving my free time towards assisting with fundraisers and class dinners.
- I also have a strong passion for my church family, I enjoy using my free time to volunteer in various activities for the benefit of my community such as teaching an ESL class and providing help in setting up and running the FBC Good News Clothes Closet, as well as being a grade leader for the annual FBC Vacation Bible School.
References
- Blaine Rutherford, (202) 720-0935, blaine.rutherford@usda.gov, USDA- Farm Service Agency, National Office-Ag Program Specialist
- Elizabeth Buckner, (806) 675-2303, elizabeth.buckner@usda.gov, USDA- Farm Service Agency, County Executive Director
- Mark Tucker, (806) 662-0787, mtucker8211@yahoo.com, USDA- Farm Service Agency, Former FSA Employee
- Carla Vidaurri, (806) 508-2284, cvidaurri66@hotmail.com, Citizens Bank – Texico Branch Manager
Timeline
PROGRAM TECHNICIAN In CHARGE
PARMER COUNTY FARM SERVICE AGENCY
02.2023 - 02.2024
PROGRAM TECHNICIAN
PARMER COUNTY FARM SERVICE AGENCY
01.2022 - Current
PROGRAM TECHNICIAN
BAILEY COUNTY FARM SERVICE AGENCY
08.2019 - 01.2022
DIRECTOR OF CHILD NUTRITION
Farwell ISD
08.2011 - 08.2019
PART-TIME BANK TELLER
Muleshoe State Bank
12.2009 - 08.2011
Bachelor of Science - Education
Wayland Baptist University
Associate of Arts - Liberal Arts And General Studies
Clovis Community College
High School Diploma -
Clovis High School
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