Leticia Orejel
Brawley,CA
Summary
Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty. Quality-driven Cashier Team Lead with background training new cashiers and guiding employees. Patient and professional when leading others and improving staff skills. Expert at offering positive feedback and constructive criticism for upbeat atmosphere, smooth operations and ideal customer experiences.
Overview
14
14
years of professional experience
Work History
Cashier Team Lead
La Fresa
10.2019 - Current
- Communicated with customers and team members to solve problems.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
- Restocked and organized merchandise in front lanes.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Maintained stock to meet expected customer demand.
- Led cashiers and associates in providing thoughtful customer service.
Store Associate
Miu Miu Boutique
05.2016 - 08.2018
- Maintained tidy and organized store to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Bakery Clerk
Superior Grocers
06.2009 - 12.2014
- Maintained tidy and organized work area to comply with cleanliness standards.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Inspected goods to establish accurate pricing and labeling.
- Provided superior customer service to promote guest satisfaction, brand loyalty, and consistent revenue.
Education
High School Diploma -
Apple Valley Adult School
Apple Valley, CA06.2021
Skills
- Staff Assignments
- Retail Merchandising
- Opening and Closing Procedures
- Merchandise Stocking
- Guest Satisfaction
- Rotation Procedures
- Room Inventory
- Product Restocking
- Money Handling
- Special Assignments
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier Team Lead
La Fresa
10.2019 - Current
Store Associate
Miu Miu Boutique
05.2016 - 08.2018
Bakery Clerk
Superior Grocers
06.2009 - 12.2014
High School Diploma -
Apple Valley Adult School
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