Leticia Perales
Laredo,TX
Summary
Dynamic bakery professional with extensive experience at H-E-B Grocery, skilled in cake decorating and food safety. Proven track record in enhancing customer satisfaction and driving sales through effective inventory control and appealing displays. Recognized for fostering teamwork and maintaining high-quality standards in a fast-paced environment.
Personable clerk wrapper assisting customers with orders for special occasion items and daily purchases. Skilled in using and cleaning bakery tools and equipment to perform baking tasks.
Meticulous clerk wrapper offering thorough understanding of bakery operations, food and kitchen safety and customer service.
Overview
21
21
years of professional experience
Work History
Bakery Worker
H-E-B Grocery
01.2001 - 07.2021
- Mixed dough, scaled breads, and cakes, fried doughnuts and performed baking duties.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
- Decorated and merchandised quality bakery goods to build business reputation and revenue base.
- Maintained high-quality standards by closely monitoring baking processes, adjusting recipes as needed for optimal results.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Used utensils and equipment to portion, wrap and display bakery items.
Assistant Manager
Family Dollar
04.2000 - 01.2001
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Education
High School Diploma -
Raymond & Tirza Martin High School
Laredo, TX05-1996
Skills
- Food safety
- Sanitation procedures
- Allergen awareness
- Pastry making
- Cake decorating
- Cleaning duties
- Packaging products
- Bread baking
- Food handling safety
- Cleaning and sanitizing
- Friendly and outgoing
- Customer service
- Workplace safety
- Customer satisfaction
- Team collaboration
- Stock rotation
- Flexible schedule
- Inventory control
- Customer needs assessment
- Ordering procedures
- Stocking and shelving
- Bakery display preparation
- Pastry packaging
- Teamwork
- Friendly and helpful
- Time management
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Bakery Worker
H-E-B Grocery
01.2001 - 07.2021
Assistant Manager
Family Dollar
04.2000 - 01.2001
High School Diploma -
Raymond & Tirza Martin High School
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