Leticia Perez
Houston,TX
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Assistant Store Manager
Timewise Gas Station
10.2021 - Current
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Worked flexible schedule and extra shifts to meet business needs.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Front Desk Receptionist
Pump It Up
10.2018 - 10.2021
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Handled the POS system of current and future customers to keep everything in order and on track
- Handle payment processing duties and provided customers with receipts and proper bills and change
Education
High School Diploma -
Northside High School
Houston, TX06.2020
Skills
- Customer Experience
- POS Systems Operations
- Cash Register Operation
- Money Handling
- Cash Drawer Balancing
- Telephone Etiquette
Activities
- An active DECA member from 2018 to 2020
- Houston Food Bank Volunteer, 2019
- Texas children hospital volunteer, 2020
- Interned at Hilton Americas in security and restaurant management, 2019
- Interned at Hilton Post Oak in security 2019
- Interned at C. Baldwin hotel as front desk, 2020
Timeline
Assistant Store Manager
Timewise Gas Station
10.2021 - Current
Front Desk Receptionist
Pump It Up
10.2018 - 10.2021
High School Diploma -
Northside High School
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