Open To Work
Leticia Perez
Tailored Brands
Union City,CA
Work Preference
Job Search Status:
Open to work
Work Type
Full Time
Location Preference
RemoteHybrid
25
years of professional experience
Facilities Operations leader who drives strategic capital planning, infrastructure modernization, and operational excellence across a multi-site retail portfolio of 1,000+ locations. Spearhead a $20M annual budget, aligning facilities strategy with growth initiatives and regulatory compliance to enhance asset reliability and operational continuity. Build and lead high-performing teams, establishing performance metrics that foster accountability and service consistency. Cultivate robust vendor partnerships through effective contract negotiations and performance management, optimizing operational efficiency and reducing costs. Champion transformation initiatives, including a $3M HVAC modernization program, to mitigate risk and ensure long-term asset sustainability.
Work History
Facilities Leadership (Director-Level Scope)
2 Years- Provided enterprise-wide leadership across a large-scale retail facilities portfolio and steered capital allocation, vendor strategy, and operational recovery efforts following bankruptcy.
- Collaborated with a newly appointed SVP and leadership team to stabilize business performance.
- Directed a team of 6, drove portfolio-wide cost visibility, initiated competitive sourcing strategies, and advanced long-deferred repairs to restore asset conditions and achieve long-term operational efficiency.
- Cultivated strong partnerships with 100+ national and regional vendors supporting 1.6K locations at peak, elevating service delivery outcomes through structured contract negotiations, SLA governance, and cost benchmarking initiatives.
- Devised and implemented landlord collaboration strategy during simultaneous lease renewals, securing shared investment commitments for renovations of aging stores in high-performing markets following bankruptcy-related deferment clauses.
- Spearheaded enterprise CMMS transformation across Accruent, Verisae, and ServiceChannel to drive visibility and vendor accountability through standardized onboarding and training execution.
- Orchestrated cross-functional alignment with Finance, Real Estate, Construction, and Operations to create quarterly forecasting cadences and advance capital planning precision for remodels, relocations, and long-term portfolio initiatives.
- Led strategic planning initiatives to drive organizational growth and market positioning.
- Developed and implemented operational frameworks enhancing team efficiency and service delivery.
Senior Manager
7 Years- Oversaw facilities operations across 3 campuses, including a café, day care, and fitness center, while also supporting facilities maintenance across 1,100+ retail locations.
- Led frequent leadership transitions while assuming expanded financial ownership and operational accountability, with direct oversight of a multi-layered Facilities leadership team within a broader 25-person Facilities organization to elevate execution standards and service reliability.
- Administered a $20M annual facilities budget and defined capital allocation priorities to address complex issues, capitalize on disciplined expense control, and refine long‑range asset planning.
- Executed a $3M proactive HVAC replacement initiative to enhance equipment dependability, minimize reactive maintenance incidents, and lower operational exposure across sites.
- Devised a quarterly deferred maintenance bundling approach to offset projected budget overruns of 25–30%, reduce vendor travel and labor costs, and accelerate backlog resolution while maintaining service continuity.
- Coordinated vendor performance through structured QBRs, elevating accountability, service reliability, and execution standards across the facilities organization.
- Directed a tuxedo department fixture rollout across store locations, coordinating cash counter replacement, cabinet removal, painting, and hangbar installation while ensuring on-schedule completion, budget adherence, and minimal disruption to store operations.
- Enabled enterprise CMMS migration through Verisae (Vx) deployment and ServiceChannel rollout, elevating compliance tracking and operational transparency.
- Navigated COVID-driven disruptions and bankruptcy acceleration and safeguarded 500+ closed locations through robust security measures while sustaining vendor payments and delivering accrual reporting to corporate leadership.
Manager, Facilities
8 Years- Led facilities maintenance operations during a high-growth acquisition phase, supporting a rapidly scaling portfolio while standardizing processes across stores and corporate offices.
- Partnered with Construction, Store Operations, Risk Management, vendors, and internal teams to improve workflow, support store transitions, resolve operational issues, and maintain service continuity across the portfolio.
- Supervised facilities operations across 1K+ retail locations spanning U.S. and international markets, sustaining infrastructure performance and maintaining compliance with regulatory requirements.
- Coordinated enterprise store rollout initiatives, including marketing signage replacements and ACE Fixture installations to enhance business casual product presentation, partnering with vendors and field teams to standardize execution across the store portfolio.
- Reorganized departmental structure during expansion, assigned dedicated HVAC ownership, and aligned talent to critical cost drivers to heighten accountability and functional specialization.
- Led team in achieving operational excellence through process improvements and performance management.
- Developed and implemented training programs to enhance staff skills and productivity.
Facilities Supervisor / Facilities Coordinator
8 Years- Progressed through Facilities Coordinator and Facilities Supervisor roles over 8-10 years with Tailored Brands, streamlining multi-site facilities operations and supporting a growing retail footprint.
- Contributed to maintenance coordination, vendor engagement, and day-to-day operational execution to expand scope and responsibility in alignment with organizational growth.
- Oversaw facility maintenance, ensuring optimal operation of HVAC, plumbing, and electrical systems.
- Implemented preventive maintenance schedules to enhance equipment reliability and extend lifespan.
Education
High School Diploma
Skills
Facilities Operations
Multi-Site Retail Operations
Capital & Infrastructure Strategy
CapEx & OpEx Budget Management
Vendor Contract Management
Infrastructure Modernization
Operational Excellence
Asset Lifecycle Strategy
Regulatory Compliance
Team Development
Performance Metrics
Cost Containment & Risk Mitigation
Cross-Functional Collaboration
Preventive & Deferred Maintenance
HVAC Modernization
Service-Level Agreements
Financial Oversight
Project Management
Strategic Partnerships
Enterprise CMMS
Process Standardization
Relationship building
Strategic planning
Verbal and written communication
Decision-making
Earlier Experience
Tailored Brands, Facilities Supervisor / Facilities Coordinator, 8-10 years, Progressed through Facilities Coordinator and Facilities Supervisor roles, streamlining multi-site facilities operations and supporting a growing retail footprint., Contributed to maintenance coordination, vendor engagement, and day-to-day operational execution to expand scope and responsibility in alignment with organizational growth.
Technical Proficiencies
Verisae (Vx), ServiceChannel, Lucernex, PeopleSoft, Coupa, Microsoft Excel, PowerPoint, Outlook
Timeline
Facilities Leadership (Director-Level Scope)
Tailored Brands
01.2024 - 01.2026Read More
Senior Manager
Tailored Brands
01.2017 - 01.2024Read More
Manager, Facilities
Tailored Brands
01.2009 - 01.2017Read More
Facilities Supervisor / Facilities Coordinator
Tailored Brands
01.2001 - 01.2009Read More
James Logan
High School Diploma
Read More