Summary
Overview
Work History
Education
Skills
Hobbieslikes
Languages
Timeline
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LETICIA PEREZ-HERNANDEZ

OAKDALE,CA

Summary

Diligent Program Specialist with a background in program management and coordination. Successfully supported and delivered multiple projects, ensuring timely completion and stakeholder satisfaction. Leveraged organizational and problem-solving skills to improve operational efficiency and team collaboration.


Overview

24
24
years of professional experience

Work History

Program Specialist

Modesto Junior College, Workforce Development
01.2024 - Current
  • Received incoming phone calls and contact form submissions and provided timely responses to inquiries.
  • Managed up to 8 programs at one time, providing coordination and client and student support
  • Track statistical data and spending to prepare monthly, quarterly, and yearly invoices for billing purposes
  • ETRIEVE access, REQs, Budget, Contract Cover Sheets, Invoices, Budget Revision, DPRs, etc
  • Student registrations to open and close to the public courses and tracking of courses per CEP
  • Conducted thorough needs assessments to identify gaps in service delivery and inform program development efforts.
  • Improved overall program effectiveness through comprehensive data analysis and evaluation of key performance indicators.
  • Evaluated program operations, successes and deficiencies to identify concerns and recommend strategies to enhance processes and elevate results.
  • Worked alongside other professionals to outline and implement program plans and objectives.
  • Developed, coordinated, and administered PATCH/ELL/SCOE, Dental Assisting, Pharmacy Tech, Culinary, ACT, Gallo Wine & Gallo Glass Apprentice programs.
  • Built strong relationships with external partners to secure resources and support necessary for program success.
  • Contract Negotiation: Needs Assessment, Identify Objective, establish objective, determine an action plan
  • Referrals to appropriate internal and/or external resources
  • Notation of case management while coaching students for successful completion
  • Knowledge of student forms and processes for readmission, financial aid appeals, course repetitions, academic dismissal, sub-course requests, transcript evaluations, etc
  • Provide resources to students in food pantries, cohorts such as TRIO, CalWORKS, EOP&S
  • Established a robust system for tracking and reporting on key performance indicators, allowing for a data-driven approach to program enhancements.
  • Assisted a cohesive team of specialists in executing tasks according to established timelines and milestones, resulting in thetimely completion of deliverables.
  • Maintained regular communication between departments via email and phone calls to coordinate program logistics.
  • Interviewed and recommended team members for hire.
  • Designed program implementation and maintenance plan.
  • Developed and maintained relationships with community organizations and agencies.
  • Monitored progress toward service plan goals.
  • Developed and implemented programs to engage and empower underserved populations. PATCH ELL

Transfer Specialist

Modesto Junior College-Transfer Center
07.2022 - Current
  • Facilitate all the day-to-day activities of the Transfer Center
  • Develop events to promote and increase the transfer rate
  • Assist students with CalState.apply, UC, and Common applications
  • Conduct classroom presentations and workshop
  • Coordinate and manage college representative visits and workshops
  • Schedule and maintain SARs calendar for academic counselor
  • Coordinate College Fairs and Transfer Events
  • Coordinate college campus tours
  • Update and Maintain webpage
  • Assist college/university representatives in connecting with students
  • Provide monthly updates to the team
  • Project management and coordination
  • Set up budgets, process purchase orders, direct payment request
  • Hire and train federal student workers
  • Process payroll time cards-Colleague
  • Manage and update the Transfer webpage
  • Exceeded performance goals by effectively prioritizing tasks according to urgency and importance.
  • Improved workflow efficiency by identifying bottlenecks in the transfer process and implementing solutions.
  • Assessed student's needs attentively during initial consultations, recommending appropriate product offerings based on their unique circumstances.
  • Developed strong relationships with college transfer counselors, fostering trust and loyalty through diligent attention to detail.
  • Managed high-volume transfer caseloads, ensuring timely completion and compliance with regulations.
  • Stayed current on industry trends and changing regulations to ensure continued compliance in all transfers.

Student Success Specialist-Business and Behavioral Social Sciences Cohort

Modesto Junior College-Student Services
06.2020 - 11.2022
  • Assist student with Matriculation-Application, Orientation, Assessment and StarFish
  • Coordinate and present workshops on successful strategies, time management
  • Marketing - Update the website and create marketing material
  • Facilitate workshops - Create PowerPoints
  • Recruit, hire, and process paperwork for Work Study Student Tutors
  • Collaborate with faculty to ensure students are successful in the classroom
  • FAFSA application-including EDS form
  • Coach students to success for the completion of educational, career, and transfer goals
  • Navigating the college campus
  • Activating PiratesNet, Student e-mail, and Canvas
  • Developing time and life management skills
  • Connecting students to programs, services, and resources on and off campus

Program Specialist

Modesto Junior College, Workforce Development
04.2016 - 11.2019
  • Conducted thorough needs assessments to identify gaps in service delivery and inform program development efforts.
  • Planned and executed meetings to connect organizational representatives, community members and clients.
  • Improved overall program effectiveness through comprehensive data analysis and evaluation of key performance indicators.
  • Evaluated program operations, successes and deficiencies to identify concerns and recommend strategies to enhance processes and elevate results.
  • Worked alongside other professionals to outline and implement program plans and objectives.
  • Developed, coordinated, and administered ETPL's, IPA, MTS, ACT, Gallo Wine & Gallo Glass Apprentice programs.
  • Built strong relationships with external partners to secure resources and support necessary for program success.
  • Established a robust system for tracking and reporting on key performance indicators, allowing for a data-driven approach to program enhancements.
  • Maintained regular communication between departments via email and phone calls to coordinate program logistics.
  • Designed program implementation and maintenance plan implementor and facilitator of MEITS in collaboration with Modesto City Schools.
  • Developed and maintained relationships with community organizations and agencies. E & J Gallo Winery, G3, Stanislaus Workforce Alliance and Stanislaus County Office of Education.
  • Monitored progress toward service plan goals.

Career and Scholarship Technician

Oakdale Joint Unified School District-Oakdale High School
12.2000 - 04.2016
  • Coordinate with Alliance WorkNet-WorkKeys
  • Collaborate with scholarship donors and facilitated with implementation of foundation, private, and community scholarships
  • Facilitate WorkKeys Employability Assessments
  • Supervise Career Center
  • Manage & Mentor Student Workers
  • Facilitate Student Job-Shadowing & Internships (OCC)
  • Implement and coordinate the Peer Tutoring Program
  • Career and College Workshop Coordinator
  • Assist student with UC personal statements, CUS applications, CCC applications-CORE steps
  • Provide Support Activities for Academic Counselors
  • Coordinate Job Development with Project YES
  • Prepare students for Occupational Olympics-Business
  • Implement Mock Interviews for Students
  • Translate / Interpret in Spanish-letters, curriculum, etc
  • Grant Writing
  • Manage & Process Scholarships (150+) Access Database
  • Publish Scholarship Bulletin
  • Coordinate, Plan, and facilitate Career Week Events, Career Fairs, and Workshops
  • Coordinate Scholarship Night, donors meet the student scholarship recipient at a Gala Reception
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.

Business and Computer Teacher

Oakdale Joint Unified School District-Oakdale High School
06.2012 - 07.2014
  • Taught MS Office Computer Applications
  • Taught Online Virtual Business Course
  • Created Business & Lesson Plans
  • Develop Coursework and class lesson plans
  • Prepared & Maintained Computerized Grade Book
  • Participated in Parent & Staff Communications
  • Develop Career Education Modules
  • Created and prepared documents necessary for managing and maintaining a Virtual Business
  • Back to School Night
  • Department Chair Liaison
  • Prepared students for competition with SCOE Occupational Olympics

Administrative Assistant

Oakdale Joint Unified School District-Oakdale Educational Foundation
06.2005 - 12.2013
  • Clerical support for Governing Board & Minutes
  • Account Maintenance
  • Organized Fundraising Dinners
  • Maintained the donor database
  • Produced Data Reports
  • Various Types of Correspondence
  • Promotion and Marketing for the Foundation
  • Created, Designed, and Mailed Informational Brochures
  • Newsletters
  • Programs
  • Certificates
  • Donation receipt letters and acknowledgments

Education

Certified Contract Trainer - Contract Writing

CCC
12.2018

Columbia College
Sonora, CA
01-2009

CLAD Certified -

University of San Diego
01.2007

Skills

  • Student matriculation and academic coaching
  • Outreach
  • Group facilitation skills
  • Project coordination
  • Contracts Writing
  • Contract Facilitation
  • Case management
  • Communication skills
  • Writing skills
  • Networking
  • Relationship building
  • Initiative
  • Multitasking
  • Meeting deadlines
  • Budgets Management
  • Budget Projection
  • Career and College Coordination
  • Event Planning and Coordination
  • Business Educational Liaison
  • Office 365
  • SARs
  • Colleague
  • EtrieveContent & Central
  • JobSpeaker
  • Assistorg/O'Net
  • Eureka
  • California Career Zone
  • 1st and 2nd Language Development
  • Cultural Diversity
  • Theory/Method English Development & Content
  • Project Coordination
  • Standard Operating Procedures
  • Training Coordination
  • Needs analysis
  • Collaboration and Teamwork
  • Microsoft Office
  • Attention to Detail
  • Customer Service
  • Maintaining Client Records
  • Relationship Building
  • Case Management
  • Program coordination
  • Educational Programs
  • Case File Management
  • Application Processes
  • Career Development

Hobbieslikes

  • Catering/Cooking
  • Hosting Events
  • Staging homes with realtor friend
  • Reading
  • Crafts
  • Traveling
  • Enjoying our blended family of 7 children and 8 grandchildren
  • Enjoying my three labs (neapolitan Brady brown lab, Bailey yellow lab, Bayah black lab)

Languages

Spanish
Professional Working

Timeline

Program Specialist

Modesto Junior College, Workforce Development
01.2024 - Current

Transfer Specialist

Modesto Junior College-Transfer Center
07.2022 - Current

Student Success Specialist-Business and Behavioral Social Sciences Cohort

Modesto Junior College-Student Services
06.2020 - 11.2022

Program Specialist

Modesto Junior College, Workforce Development
04.2016 - 11.2019

Business and Computer Teacher

Oakdale Joint Unified School District-Oakdale High School
06.2012 - 07.2014

Administrative Assistant

Oakdale Joint Unified School District-Oakdale Educational Foundation
06.2005 - 12.2013

Career and Scholarship Technician

Oakdale Joint Unified School District-Oakdale High School
12.2000 - 04.2016

CLAD Certified -

University of San Diego

Certified Contract Trainer - Contract Writing

CCC

Columbia College

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LETICIA PEREZ-HERNANDEZ