Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Leticia Plancarte

Brazil,IN

Summary

Payroll professional prepared to streamline payroll processes and ensure accuracy in all compensation activities. Known for strong team collaboration and adaptability to changing needs. Expertise in payroll software, regulatory compliance, and attention to detail.

Overview

26
26
years of professional experience

Work History

SR. Payroll Coordinator

Carmax
Remote
01.2022 - Current
  • Processed multistate hourly/salary final checks for voluntary and involuntary employees based on various pay plans.
  • Process off cycle interims on paycards or Ach for employees.
  • Responsible for accurate hist edit through kronos.
  • Scan and research garnishments inquires with a third party vendor.
  • Ensure all employees are paid accurately by reviewing payroll reports.
  • Answer employees' questions regarding pay plans.
  • Help supervisors with kronos issues and or corrections.
  • Provided input and assistance for payroll on various projects.
  • Train new employees.
  • Reissue direct deposits.
  • Led payroll processing for multiple departments, ensuring accuracy and compliance with regulations.
  • Developed and implemented streamlined payroll procedures, enhancing operational efficiency across teams.
  • Mentored junior staff in payroll best practices, fostering skill development and knowledge sharing.
  • Analyzed payroll data to identify discrepancies, driving timely resolution and improving overall accuracy.
  • Collaborated with HR to address employee inquiries regarding payroll policies and procedures effectively.
  • Conducted audits of payroll processes, identifying opportunities for cost reduction and process improvement initiatives.
  • Contributed to a positive work environment by actively participating in team meetings, sharing knowledge, and offering assistance when needed.
  • Spearheaded a successful transition to a new payroll software, resulting in improved efficiency and accuracy.
  • Upheld strict confidentiality standards while managing sensitive employee information within the payroll system.
  • Managed payroll data entry and processing for employees to comply with predetermined company guidelines.

Accounting Consultant

Robert Half
01.2019 - 01.2022
  • Processed multistate hourly/salary final checks for voluntary and involuntary employees based on various pay plans.
  • Process off cycle interims on paycards for employees.
  • Responsible for accurate hist edit through kronos.
  • Scan and research garnishments inquires with a third party vendor.
  • Ensure all employees are paid accurately by reviewing payroll reports.
  • Answer employees' questions regarding pay plans.
  • Help supervisors with kronos issues and or corrections.
  • Provided input and assistance for payroll on various projects.
  • Developed and implemented effective financial strategies to optimize client accounting processes.
  • Analyzed complex financial data to ensure compliance with regulatory standards and organizational policies.
  • Led training sessions for junior accountants, enhancing team proficiency in accounting software and procedures.
  • Collaborated with cross-functional teams to identify opportunities for cost reduction and efficiency improvements.
  • Conducted thorough audits of client accounts, identifying discrepancies and recommending corrective actions promptly.

Payroll Specialist

Kitchell
Phoenix, AZ
01.2018 - 01.2019
  • Processed payroll for 400 employees' weekly. Compiled payroll data such as time worked, salaries, garnishments, PTO time, benefits and 401-K deductions.
  • Data entry, reviewed payroll reports and corrected errors to ensure accuracy of payroll.
  • Recorded changes affecting net wages such as exemptions, insurance coverage, loan payments, other deductions for each employee.
  • Calculated and prepared manual checks and updated the system with the information, performance awards, and severance payments.
  • Explained payroll and time recording policies and procedures and researched and responded to inquiries from management, employees and third parties.
  • Prepared, balanced and distributed payroll funding requests and associated vendor payments for all payrolls and prepared and entered adjustments in system to correct and update employee records.
  • Reviewed time entry validation and other payroll reports and follow up to ensure accurate and complete payroll entries.
  • Reconciled payroll related activity accounts and interacted with accounting to clear reconciling items and balanced current, month-to-date and year-to-date payroll registers for all companies.
  • Developed and maintained spreadsheets and utilized report writing tools to develop reports to summarize or provide payroll information.
  • Established and maintained company and employee payroll records, including earnings and deductions and tax withholding setup and maintenance and periodically audit accuracy of system data.
  • Sent ACH files weekly.
  • Processed 401k weekly and sent files and reconcile union dues monthly.
  • Processed certified payrolls weekly and payroll adjustments.
  • Performed administrative functions including responding to employment verifications.
  • Processed wage garnishment payments to the state.
  • Provided input and assistance for payroll projects and maintain documentation of payroll processes and procedures and recommend changes.
  • Performed administrative functions including responding to employment verifications.
  • Review new hire paper work to ensure all paper work was properly completed.
  • Run E-verify for new employees.
  • Reviewed and reconciled payroll discrepancies, enhancing accuracy and compliance with regulations.
  • Processed payroll for multiple employee groups, ensuring accurate and timely disbursement of salaries.
  • Implemented automated payroll systems to streamline processes, reducing manual errors.
  • Collaborated with HR to maintain employee records and ensure data integrity in payroll systems.
  • Led initiatives to enhance payroll processing efficiency, resulting in improved turnaround times.
  • Advised on policy changes affecting payroll operations, ensuring alignment with organizational goals and compliance standards.
  • Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
  • Provided customer service to employees regarding payroll inquiries and issues.
  • Resolved payroll discrepancies quickly and successfully.
  • Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
  • Reduced payroll errors by conducting thorough audits and resolving discrepancies in a timely manner.
  • Created new hire and termination documents for payroll.
  • Maintained strict confidentiality of all payroll information and records.
  • Ensured compliance with federal, state, and local tax regulations through meticulous record-keeping and accurate reporting.
  • Confirmed compliance with all applicable federal, state and local payroll laws and regulations.
  • Conducted regular reconciliations of general ledger accounts related to payroll transactions for accurate financial reporting purposes.
  • Implemented direct deposit options for employees, increasing convenience and improving overall satisfaction levels.
  • Researched payroll errors and processed payments for federal and state taxes, social security, Medicare and various employee deductions, annuity contributions, and retirement plan withholdings.
  • Streamlined payroll processing by implementing an automated timekeeping system.
  • Oversaw the transition to a new payroll software platform, minimizing downtime during implementation phase.
  • Proactively identified opportunities for process improvement and implemented changes to enhance overall efficiency within the payroll function.
  • Collaborated with HR to integrate benefits administration into payroll system, ensuring accurate deduction and contribution calculations.

Senior Payroll Coordinator

ABM SSC
Sugar Land, Texas
01.2016 - 01.2017
  • Processed multi state hourly payroll on a weekly, bi-weekly for over 12,000 employees.
  • Processed interim checks.
  • Printed and distributed employee checks.
  • Ran and review payroll reports for balancing and accuracy purposes before payroll.
  • Sent reports after payroll processing for billing/HR & accounting teams, as needed.
  • Answered employee inquiries via phone calls.
  • Input timesheet detail (regular, vacation, sick time) into JD Edwards and or Epay system.
  • Reviewed payroll for team members.
  • Provided direction, supervision, and assistance to other team members regarding payroll processes.
  • Worked with supervisor to establish procedures, schedules and workflow for the payroll group.
  • Made current payroll processes more efficient.
  • Corrected any deficiencies through coaching, mentoring and instructing
  • Coordinated payroll processing for multi-state operations, ensuring compliance with federal and state regulations.
  • Oversaw payroll reconciliations, addressing discrepancies to maintain accuracy and timeliness.
  • Mentored junior staff on best practices in payroll administration and system usage.
  • Implemented process improvements to enhance efficiency in payroll workflows and reporting.
  • Managed employee inquiries regarding payroll issues, providing timely resolutions and fostering positive relationships.
  • Developed training materials for new hires, facilitating smooth onboarding into payroll systems and procedures.
  • Collaborated with HR teams to ensure accurate employee classification and benefits administration within the payroll system.

Payroll Coordinator

ABM
Chicago, Illinois
01.2005 - 01.2016
  • Processed multistate hourly/salary payroll on a weekly, bi-weekly & semi-monthly basis, over 12,000 employees.
  • Processed interim checks, bonus checks severance pay and commission checks.
  • Printed and distributed employee checks.
  • Ran and reviewed payroll reports for balancing and accuracy purposes before payroll.
  • Sent reports after payroll processing for billing/ HR & accounting teams, as needed.
  • Answered employee inquiries via phone calls and face to face meetings.
  • Maintained filing system, organized and archived payroll documentation and electronic files.
  • Provided backup coverage for payroll manager and coworkers.
  • Input timesheet detail (regular, vacation, sick time) into JD Edwards and or Epay system.
  • Processed wage garnishment payments to the state.
  • Performed site visits to meet with supervisors and provide training on EPay system.
  • Implemented process improvements that enhanced payroll accuracy and reduced processing time.
  • Managed end-to-end payroll processing for diverse employee groups, ensuring timely and accurate payments.
  • Mentored junior staff in payroll procedures and best practices, fostering a collaborative work environment.
  • Led payroll audits to ensure compliance with federal and state regulations, minimizing discrepancies.
  • Developed training materials for new systems, streamlining onboarding for payroll processes.
  • Analyzed payroll reports to identify trends and inform strategic decisions on compensation adjustments.
  • Collaborated with HR to resolve complex employee inquiries regarding pay discrepancies and benefits integration.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
  • Reduced payroll errors by diligently auditing employee timecards and promptly addressing discrepancies.

Accounts Payable Supervisor

ABM Janitorial
Chicago, IL
01.2001 - 01.2005
  • Reviewed all invoices for appropriate documentation and approval prior to payment.
  • Processed 3 way P.O. matching invoices.
  • Prioritized invoices accordingly and process check requests in a timely manner.
  • Audited and processed expense reports.
  • Attached invoices to checks, obtained all signatures for checks and distributed or mailed checks accordingly.
  • Responded to all vendor inquiries.
  • Reconciled vendor statements, researched and corrected discrepancies.
  • Maintained files and documentation in an accurate and thorough manner in accordance with company policy and accounting practices.
  • Assisted with other projects as needed.
  • Supervised accounts payable team, ensuring timely processing of invoices and payments.
  • Implemented process improvements that enhanced workflow efficiency and accuracy in invoice reconciliation.
  • Trained new staff on best practices for accounts payable procedures and software usage.
  • Developed and maintained relationships with vendors to resolve payment discrepancies promptly.
  • Conducted regular audits of accounts payable transactions to ensure compliance with company policies.
  • Streamlined month-end closing processes, reducing errors and improving reporting timelines.
  • Processed all vendor invoices promptly in accordance with company policy.
  • Troubleshot and resolved escalated issues pertaining to vendor disputes, payment discrepancies or delays in a timely manner, maintaining positive relationships with suppliers.
  • Researched all invoices that were past due.
  • Reduced payment errors by closely monitoring and reconciling vendor statements.
  • Interacted with corporate vendors, upper management and peers.
  • Participated in software implementation projects designed to automate manual tasks within the Accounts Payable department.
  • Facilitated cross-functional collaboration between finance, purchasing, operations departments to resolve issues impacting cash flow or vendor relations.

Receptionist

Lakeside
Chicago, IL
07.2000 - 12.2001
  • Managed multi-line phone system, ensuring efficient call routing and customer inquiries response.
  • Maintained organized reception area, promoting a welcoming environment for clients and visitors.
  • Coordinated scheduling for appointments, optimizing calendar management for staff efficiency.
  • Processed incoming and outgoing mail, supporting communication flow within the organization.
  • Assisted in training new reception staff, enhancing team performance and service quality.
  • Developed standard operating procedures for front desk operations, improving consistency in service delivery.
  • Implemented digital filing system, increasing document retrieval speed and reducing physical storage needs.
  • Collaborated with various departments to streamline interoffice communication, fostering teamwork and efficiency.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Corresponded with clients through email, telephone, or postal mail.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Maintained confidentiality of information regarding clients and company.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.

Education

High School Diploma -

Gage Park High School
Chicago

Skills

  • Bilingual: Fluent in English and Spanish
  • MS Office: Excel,
  • Payroll software expertise
  • Meeting deadlines
  • Ten-key operator
  • Reliability
  • Team leadership

Accomplishments

  • Consistently received a 100% customer satisfaction rate.
  • Consistently received positive performance reviews.
  • Supervised team of 5 staff members.

Languages

Spanish
Native or Bilingual

Timeline

SR. Payroll Coordinator

Carmax
01.2022 - Current

Accounting Consultant

Robert Half
01.2019 - 01.2022

Payroll Specialist

Kitchell
01.2018 - 01.2019

Senior Payroll Coordinator

ABM SSC
01.2016 - 01.2017

Payroll Coordinator

ABM
01.2005 - 01.2016

Accounts Payable Supervisor

ABM Janitorial
01.2001 - 01.2005

Receptionist

Lakeside
07.2000 - 12.2001

High School Diploma -

Gage Park High School
Leticia Plancarte