Summary
Overview
Work History
Education
Skills
Timeline
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Leticia Ramirez

Pico Rivera,CA

Summary

Insightful Human Resources Coordinator assists HR team with staffing, record-keeping, employee benefits and other HR-related duties. Plans and organizes work to achieve goals and targeted results with minimal supervision. Continually develops knowledge and gains subject matter expertise in assigned HR discipline related to work activities and projects assigned.

Overview

9
9
years of professional experience

Work History

HUMAN RESOURCE ASSISTANT

Golden Management Inc.
08.2023 - Current
  • Collaborated with property managers to develop accurate budgets, ensuring proactive financial planning for properties.
  • Assisted in minimizing delinquencies by collaborating with property management teams to enforce strict payment policies and procedures.
  • Maintained compliance with regulations by staying current on industry best practices and adapting accounting procedures as necessary.
  • Improved tenant relations by promptly addressing billing inquiries, clarifying charges and providing timely resolutions to disputes.
  • Improved data collection, financial analysis and financial modeling to optimize practices and retain customers.

Sales Coordinator

Treasure Tank
11.2022 - Current
  • Provided exceptional customer service, addressing client inquiries and resolving issues promptly.
  • Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
  • Reviewed sales performance data regularly to identify areas for improvement and implement corrective actions when needed.
  • Evaluated industry trends and competitor strategies to identify new opportunities for growth and expansion within the market.
  • Kept detailed records of sales and customer information in CRM software, updating database regularly to maintain top-notch service.
  • Improved productivity by increasing customer communication and responding to feedback.
  • Prepared pricing strategies for current customers to enhance sales and increase profitability.

Human Resource Coordinator

Cross Resource Group-Temp. Agency
04.2022 - 09.2022
  • Enhanced employee engagement by implementing comprehensive HR programs and initiatives.
  • Streamlined HR processes for increased efficiency and reduced administrative workload.
  • Led recruitment efforts to attract top talent in a competitive job market.
  • Improved employee retention with targeted professional development opportunities.
  • Coordinated onboarding processes, providing new hires with a smooth transition into the company culture.
  • Maintained accurate records of employee information using up-to-date human resource databases.

Human Resource Coordinator

AHMC Healthcare Inc.
01.2017 - 10.2021
  • Maintained human resources information system and kept employee files up to date and accurate.
  • Completed employee employment verifications and unemployment paperwork prior to hire or termination.
  • Supported HR functions with emphasis on record keeping, data entry and general HR tasks.
  • Assisted management staff in annual year-end processes and data audits.
  • Completed background and reference checks to facilitate hiring and onboarding of employees.
  • Reviewed and corrected job offer letters for completeness and accuracy before approving delivery.
  • Gathered personnel records from all employees from each department.
  • Supported human resources staff with new hire orientations and monthly departmental meetings.
  • Researched all payroll, COBRA, disability and FMLA issues.
  • Explained employee compensation, benefits, schedules, working conditions and promotion opportunities.
  • Completed employee employment verifications and unemployment paperwork prior to hire or termination
  • Sent notices to employees and subcontractors regarding expiring documentation
  • Gathered personnel records from all employees from each department
  • Managed benefits administration, ensuring timely enrollment and accurate recordkeeping.

Administrator Assistant

Safety Consultants
01.2015 - 12.2016
  • Performed routine clerical tasks by scanning, filing and copying documents.
  • Maintained computers and office equipment and placed orders for materials in short supply to manage office supply inventory.
  • Calculated hours and submitted payroll to achieve timely distribution of funds for person team.
  • Enrolled clients in our DUI programs and input confidential information in the system.
  • Take Payments and log in all required classes in client files.


Education

Associate of Arts - Social Work

Rio Hondo College
Whittier, CA

Skills

  • Employee Hiring
  • Employee Relations
  • Americans with Disabilities Act (ADA)
  • Termination Documentation
  • New Hire Onboarding
  • Employee Orientation
  • Human Resources Management Systems
  • Leave of Absence Transitions
  • Employment Data Tracking
  • Microsoft Office
  • Employee and Applicant Assessment
  • Bilingual English/Spanish

Timeline

HUMAN RESOURCE ASSISTANT

Golden Management Inc.
08.2023 - Current

Sales Coordinator

Treasure Tank
11.2022 - Current

Human Resource Coordinator

Cross Resource Group-Temp. Agency
04.2022 - 09.2022

Human Resource Coordinator

AHMC Healthcare Inc.
01.2017 - 10.2021

Administrator Assistant

Safety Consultants
01.2015 - 12.2016

Associate of Arts - Social Work

Rio Hondo College

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Leticia Ramirez