Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Leticia Rendon

Pasco,WA

Summary

Dedicated and works productively with diverse personalities and experience in busy clinical settings. Knowledgeable in schedule, records, and front desk management. Equipped to handle fast-paced office operations with a continuous flow of patients and assignments. Excellent problem-solver and clear communicator with an upbeat personality.Meticulous in completing assignments and always ready to help team members

Overview

18
18
years of professional experience
1
1
Certification

Work History

Medical Receptionist

Health First Urgent Care
06.2023 - Current
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
  • Streamlined appointment scheduling for improved patient flow and reduced wait times.
  • Obtained payments from patients and scanned identification and insurance cards.

Commercial and Residential Cleaner

Pure Clean
01.2017 - Current
  • Residential and commercial cleaning
  • Enhanced client satisfaction by providing thorough commercial and residential cleaning services.
  • Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
  • Cleaned building floors by sweeping, mopping, and scrubbing floors.
  • Washed windows, walls and ceiling fixtures to remove molds and dusts.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Kept building entryway glass clean and polished for professional presentation.

Medical Assistant

Columbia river medical
01.2011 - 01.2016
  • Medical assistant
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Completed EKGs and other tests based on patient presentation in office.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.

Wal-Mart Associate

Walmart
01.2012 - 01.2015
  • Retail, Customer service
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Worked varied hours to meet seasonal and business needs.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed efficient cash register operations.

Warehouse Worker

Lamb Weston
03.2006 - 01.2009
  • Managed time effectively to prioritize tasks and ensure all responsibilities were completed within designated timeframes, contributing to overall team success.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Made sure that products were produced on time and are of good quality.

Education

GED -

Columbia Basin College
Pasco, WA
01.2001

Skills

  • English
  • Spanish
  • Custodial Experience
  • Caregiving
  • Appointment Scheduling
  • Telephone Etiquette
  • Front Desk Operations
  • Medical Terminology
  • Medical Scheduling
  • Patient Care
  • Vital Signs
  • Commercial- Residential Cleaning

Certification

Medical Assistant

Languages

Spanish
Native or Bilingual

Timeline

Medical Receptionist

Health First Urgent Care
06.2023 - Current

Commercial and Residential Cleaner

Pure Clean
01.2017 - Current

Wal-Mart Associate

Walmart
01.2012 - 01.2015

Medical Assistant

Columbia river medical
01.2011 - 01.2016

Warehouse Worker

Lamb Weston
03.2006 - 01.2009

GED -

Columbia Basin College

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Leticia Rendon