Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leticia Romo

Pecos,TX

Summary

Dynamic Restaurant Manager with proven expertise at Stripes/7-11, excelling in guest relations and inventory management. Adept at enhancing customer satisfaction through effective team leadership and quality assurance practices. Committed to maintaining high cleanliness standards while driving operational efficiency and fostering a customer-oriented environment.

Overview

2026
2026
years of professional experience

Work History

Ltc Restaurant Manager

Stripes/7-11 Convenience Store
2017 - Current
  • Assisted in daily restaurant operations to ensure smooth service and guest satisfaction.
  • Learned menu offerings and communicated effectively with guests regarding food and beverage options.
  • Supported inventory management by tracking stock levels and assisting with ordering supplies.
  • Collaborated with kitchen staff to maintain cleanliness and organization of work areas.

Cashier Team Lead

All Subs
01.2015 - 08.2018

Go to customer service counting money

  • Processed customer transactions accurately and efficiently, enhancing checkout experience.
  • Assisted customers with product inquiries, ensuring high levels of satisfaction and service.
  • Maintained cleanliness and organization of checkout area, promoting a welcoming environment.
  • Trained new cashiers on register operations and customer service protocols to ensure consistency.
  • Managed cash drawer, reconciling discrepancies to uphold financial accuracy and integrity.
  • Resolved customer complaints promptly, fostering positive relationships and repeat business.
  • Greeted customers entering store and responded promptly to customer needs.

Letty House Cleaner

Myself
08.2011 - 10.2015
  • Trained new staff on cleaning techniques and safety protocols to ensure compliance with industry standards.
  • Implemented quality control measures to enhance customer satisfaction and service consistency.
  • Utilized eco-friendly products and methods to promote sustainability in cleaning practices.
  • Conducted regular inspections of work areas to identify maintenance needs and improve overall cleanliness.
  • Streamlined inventory management for cleaning supplies, reducing waste and ensuring availability of essential items.
  • Fostered strong client relationships through effective communication and responsiveness to feedback.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.

Education

Tornillo High
Texas

Skills

Customer-oriented

  • Cash handling
  • Customer service
  • Eco-friendly practices
  • Client communication
  • Safety compliance

Timeline

Cashier Team Lead

All Subs
01.2015 - 08.2018

Letty House Cleaner

Myself
08.2011 - 10.2015

Tornillo High

Ltc Restaurant Manager

Stripes/7-11 Convenience Store
2017 - Current