Summary
Work History
Education
Skills
Websites
Additional Information
Affiliations
Languages
Timeline
Generic

Leticia Rosas

Los Angeles,CA

Summary

Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Responsible and motivated individual ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Work History

Sales Associate

Maggy's Crafts
Los Angeles, CA
11.2023 - Current
  • Greeted customers and provided exceptional customer service
  • Computed purchases and received and processed cash or credit payments
  • Described merchandise and explained use, operation, and care
  • Greeted customers to determine wants or needs
  • Provided accurate information about products, prices, and services
  • Ticketed, arranged, and displayed merchandise to promote sales
  • Engaged customers in friendly, professional dialogue to determine needs
  • Answered incoming telephone calls to provide store, product, and service information
  • Collected payments and provided accurate change
  • Developed trusting relationships with customers by making personal connections
  • Performed cashier duties such as accepting payments, issuing receipts, and counting money back change
  • Approached customers and engaged in conversation through the use of effective interpersonal and people skills
  • Assisted with customer requests and answered questions to improve satisfaction
  • Understood and followed oral and written directions
  • Exceed customer satisfaction by finding creative solutions to problems.

Education

Bachelor of Science - Business Administration

California State University
05.2023

High School Diploma -

John C. Fremont Senior High School
06.2018

Skills

  • Sales
  • Payment Processing
  • Dependable and Responsible
  • Customer Needs Assessment
  • Organizational Skills
  • Order Processing
  • Listening Skills
  • Relationship Building
  • Outgoing Personality
  • Verbal/Written Communication
  • Reliable and Punctual
  • Negotiation Tactics
  • Reading Comprehension
  • Positive and Professional
  • Teamwork and Collaboration
  • Google Drive
  • Problem Solving
  • Flexible and Adaptable
  • Microsoft Office
  • Calm Under Pressure
  • Computer Skills
  • Team Management Friendly
  • Positive Attitude
  • Bilingual
  • Task Prioritization
  • Multitasking
  • Microsoft Word
  • Microsoft Excel
  • Organizational skills
  • Communication skills
  • Typing
  • Time management
  • Customer service
  • Cash handling

Additional Information

Mentor for the Youth Mentoring Connection Program (YMC)

Affiliations

  • I like to travel to cities and explore the outdoors.
  • Volunteering as a Mentor at the Youth Mentoring Connection (YMC).
  • I know a foreign language.
  • I have a hobby in writing fictional stories and in baking.
  • I like soccer and baseball.

Languages

English
Native/ Bilingual
Spanish
Full Professional

Timeline

Sales Associate

Maggy's Crafts
11.2023 - Current

Bachelor of Science - Business Administration

California State University

High School Diploma -

John C. Fremont Senior High School
Leticia Rosas