Leticia Salas
Charlotte,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
2
2
years of post-secondary education
Work History
Veterinary Receptionist/ Inventory Manager
Orchid Springs Animal Hospital
01.2019 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Facilitated smooth daily operations by answering incoming calls, scheduling appointments, directing inquiries, and taking messages for veterinarians as needed.
- Analyze different suppliers to obtain the best cost-effective deals.
- Supported veterinary team with efficient management of supplies, ensuring all necessary materials were available for procedures.
- Reduced stock discrepancies with thorough monitoring of inventory levels and timely resolution of issues.
- Developed and implemented policies and procedures for transition to remote inventory management.
- Strengthened inventory processes to balance supply needs with budget and space limitations.
CASHIER
DUNDEE PHARMACY
07.2013 - 01.2019
- Greet patients and assist with processing purchase, adding new patients information into the system, etc
- Responsible for stocking merchandise on shelf and maintaining store clean and organized
- Successfully multitasked greeting customers, answering phones, and assisting pharmacist with ringing up customers
- Responsible for logging invoices and inventory.
SEASONAL FLEX ASSOCIATE
WALMART WAREHOUSE
09.2016 - 02.2017
- Worked in inbound and outbound
- As a flex associate was responsible for receiving merchandise and worked in other departments as needed.
CUSTOMER SERVICE REPRESENTATIVE
SYKES
09.2011 - 05.2012
- Answer inbound customer/client requests or inquiries concerning services, products, billing, equipment, claims, and report problem areas
- Utilize operational systems to process purchases of products and services
- Continually maintain working knowledge of all client products, services and promotions.
Education
Ridge Technical College
Winter Haven, FL 03.2009 - 05.2011
High School diploma -
AUBURNDALE HIGH SCHOOL
Auburndale, FL06.2011
Skills
- Customer Service
- Spanish
- Warehouse Experience
- Cash Handling
- Cashiering
- Employee Training
- Inventory Management
Additionalinformation - Skillsandabilities
- Fluent in both English and Spanish, also able to read and write in Spanish.
- Ability to work in a fast pace environment
- Wiling to learn and flexible to work overtime as needed
- Ability to work well with others
Assessments
Customer Service Skills, Proficient, 11/01/18, Measures a candidate's skill in evaluating approaches to customer service & satisfaction.
Personal Information
Title: CASHIER - DUNDEE PHARMACY
Languages
Spanish
Native or Bilingual
Timeline
Veterinary Receptionist/ Inventory Manager
Orchid Springs Animal Hospital
01.2019 - Current
SEASONAL FLEX ASSOCIATE
WALMART WAREHOUSE
09.2016 - 02.2017
CASHIER
DUNDEE PHARMACY
07.2013 - 01.2019
CUSTOMER SERVICE REPRESENTATIVE
SYKES
09.2011 - 05.2012
Ridge Technical College
03.2009 - 05.2011
High School diploma -
AUBURNDALE HIGH SCHOOL
Similar Profiles
Heather KiktaHeather Kikta
Kennel Technician at Orchid Springs Animal HospitalKennel Technician at Orchid Springs Animal Hospital
Micah JabalMicah Jabal
Volunteer at Spencer Springs Animal HospitalVolunteer at Spencer Springs Animal Hospital
Amanda SilvaAmanda Silva
Veterinary Receptionist at Spicewood Springs Animal HospitalVeterinary Receptionist at Spicewood Springs Animal Hospital