Leticia Salas
Charlotte,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
2
2
years of post-secondary education
Work History
Veterinary Receptionist/ Inventory Manager
Orchid Springs Animal Hospital
2019.01 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Facilitated smooth daily operations by answering incoming calls, scheduling appointments, directing inquiries, and taking messages for veterinarians as needed.
- Analyze different suppliers to obtain the best cost-effective deals.
- Supported veterinary team with efficient management of supplies, ensuring all necessary materials were available for procedures.
- Reduced stock discrepancies with thorough monitoring of inventory levels and timely resolution of issues.
- Developed and implemented policies and procedures for transition to remote inventory management.
- Strengthened inventory processes to balance supply needs with budget and space limitations.
CASHIER
DUNDEE PHARMACY
2013.07 - 2019.01
- Greet patients and assist with processing purchase, adding new patients information into the system, etc
- Responsible for stocking merchandise on shelf and maintaining store clean and organized
- Successfully multitasked greeting customers, answering phones, and assisting pharmacist with ringing up customers
- Responsible for logging invoices and inventory.
SEASONAL FLEX ASSOCIATE
WALMART WAREHOUSE
2016.09 - 2017.02
- Worked in inbound and outbound
- As a flex associate was responsible for receiving merchandise and worked in other departments as needed.
CUSTOMER SERVICE REPRESENTATIVE
SYKES
2011.09 - 2012.05
- Answer inbound customer/client requests or inquiries concerning services, products, billing, equipment, claims, and report problem areas
- Utilize operational systems to process purchases of products and services
- Continually maintain working knowledge of all client products, services and promotions.
Education
Ridge Technical College
Winter Haven, FL 2009.03 - 2011.05
High School diploma -
AUBURNDALE HIGH SCHOOL
Auburndale, FL06.2011
Skills
- Customer Service
- Spanish
- Warehouse Experience
- Cash Handling
- Cashiering
- Employee Training
- Inventory Management
Additionalinformation - Skillsandabilities
- Fluent in both English and Spanish, also able to read and write in Spanish.
- Ability to work in a fast pace environment
- Wiling to learn and flexible to work overtime as needed
- Ability to work well with others
Assessments
Customer Service Skills, Proficient, 11/01/18, Measures a candidate's skill in evaluating approaches to customer service & satisfaction.
Personal Information
Title: CASHIER - DUNDEE PHARMACY
Languages
Spanish
Native or Bilingual
Timeline
Veterinary Receptionist/ Inventory Manager
Orchid Springs Animal Hospital
2019.01 - Current
SEASONAL FLEX ASSOCIATE
WALMART WAREHOUSE
2016.09 - 2017.02
CASHIER
DUNDEE PHARMACY
2013.07 - 2019.01
CUSTOMER SERVICE REPRESENTATIVE
SYKES
2011.09 - 2012.05
Ridge Technical College
2009.03 - 2011.05
High School diploma -
AUBURNDALE HIGH SCHOOL
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