Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leticia Sanchez

Victoria,Tx

Summary

Dynamic Front Line Sales Manager at Sweet Fountainz Bakery with proven expertise in customer engagement and team leadership. Successfully organized promotional events, enhancing sales volume and fostering community relationships. Adept at pipeline management and CRM proficiency, driving customer loyalty through effective communication and problem-solving skills.

Sales professional with solid foundation in sales management and team leadership. Known for cultivating client relationships and implementing effective sales strategies. Reliably collaborates with team members to achieve targets and adapts to evolving market demands, showcasing strong leadership and communication skills.

Overview

8
8
years of professional experience

Work History

Front Line Sales Manager

Sweet Fountainz Bakery
05.2022 - Current
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
  • Organized promotional events and interacted with community to increase sales volume.
  • Maintained safe and clean work environment by educating and directing personnel on use of control points, equipment and resources.
  • Identified trends in customer marketplaces to develop valuable solutions.
  • Built relationships with customers and community to establish long-term business growth.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Personal Caregiver

Girling Home Health
01.2020 - 05.2022
  • Maintained clean, safe, and well-organized patient environment.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Ensured client safety by closely monitoring their health conditions and promptly addressing any concerns or emergencies.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Improved client satisfaction by providing personalized care and attention to their unique needs.
  • Promoted client health by assisting with daily hygiene tasks, medication administration, and regular exercise routines.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Provided basic grooming and hygiene assistance to patients.

Cashier

Ventura's Tamales
08.2017 - 02.2021
  • Worked flexible schedule and extra shifts to meet business needs.
  • Stocked, tagged and displayed merchandise as required.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Met customer service goals and exceeded customer expectations.
  • Counted money in drawers at beginning and end of each shift.
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
  • Utilized POS system to handle customer cash and credit card transactions.
  • Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
  • Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.

Education

High School Diploma -

St. Joseph High School
Victoria, Tx
05-1997

Skills

  • Customer engagement
  • Sales presentations
  • Pipeline management
  • CRM proficiency
  • Teamwork
  • Customer service
  • Problem-solving
  • Multitasking
  • Excellent communication
  • Organizational skills
  • Team leadership
  • Effective communication

Timeline

Front Line Sales Manager

Sweet Fountainz Bakery
05.2022 - Current

Personal Caregiver

Girling Home Health
01.2020 - 05.2022

Cashier

Ventura's Tamales
08.2017 - 02.2021

High School Diploma -

St. Joseph High School

Similar Profiles

CREATE PROFILE
Leticia Sanchez