Leticia Trevino-Flores

• Provide administrative support, organizational assistance and project management to the Program Manager in the TB Clinic
• Responsible for budgetary functions, assisted in developing and managing of department operating budget of $606,000.
• Create requisitions and submit invoices for payment on a timely manner.
• Assist clinical staff with Spanish speaking patient to ensure their understanding of diagnostic findings and treatment plan.

• Provided support and coordination of business activities, assisted with financial transactions, monitored budgets of 6 different areas, coordinated travel arrangements, and participated in hiring and training of staff.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.

• Provided secretarial and administrative assistance, coordinated over 200 events, managed departmental accounting, and organized travel arrangements for the Operations Manager.
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• Provided management and oversight to 14 employees, managed schedules, developed contracts, and handled payroll.

• Investigated over 400 claims and administered worker's compensation benefits to the injured employee.
• Evaluated claims for settlement.
• Managed and controlled litigation expenses.
• Conducted formal claim reviews for the insured.

• Managed unit of 600+ open worker's Compensation claims.
• Established and reviewed Lost Cost Estimates.
• Responsible for assigning cases to team members
• Worked closely with Triage Unit to establish target date for claimants to return to work.
• Evaluated and litigated claims for settlements.
• Conducted formal claim reviews with insured.

Minor: Marketing