Leticia Valdez
Ann Arbor,MI
Summary
Dynamic Business Intelligence Analyst with a proven track record at the University of Michigan, excelling in data visualization and SQL. Enhanced decision-making through impactful dashboards, empowering under-resourced divisions. Adept at training staff and ensuring data integrity, I leverage strong analytical skills to drive strategic insights and foster collaboration across teams.
Overview
15
15
years of professional experience
Work History
Business Intelligence Analyst
University of Michigan
Ann Arbor, MI
01.2018 - Current
- Developed dashboards for former university president, monitoring 31 key metrics for strategic decision-making.
- Executed enhancements during off-cycles of refresh periods to improve dashboard functionality.
- Conducted annual data refreshes and audited current and historical data for accuracy and consistency.
- Delivered product consultation and dashboard creation services to divisions lacking business intelligence staff.
- Support departments in designing and producing Tableau dashboards during staff transitions.
- Identified existing data sources within the university's data warehouse for reporting and dashboard development.
- Created SQL queries and prepared data using Tableau Prep for efficient ETL processes at the server.
- Trained university staff on Tableau usage, ensuring compliance with security protocols for sensitive data.
Business Systems Analyst
University of Michigan
09.2016 - 01.2018
- Created dashboards utilizing ServiceNow data for performance evaluation processes.
- Conducted stakeholder interviews to gather requirements for dashboard development.
ERP Business Systems Analyst
University of Michigan
08.2010 - 09.2016
- Trained users on Planview enterprise project management SaaS and provided production support.
- Developed BusinessObjects reports to fulfill user requirements.
- Managed vendor-supplied cube and analytics for improved data insights.
- Transitioned PMO reporting to Tableau dashboards, reducing costs and delivering customized dashboards for CIO.
Education
Masters of Information Management & Systems -
University of California, Berkeley
Berkeley, CA05-2003
Bachelor of Science - Mass Communications
University of California, Berkeley
Berkeley, CA05-1994
Skills
- Data visualization and preparation
- Data cleansing
- SQL and Tableau
- Business intelligence tools
- Oracle database management
Applications
- Tableau
- BusinessObjects
- Oracle
Languages
Spanish
Native/ Bilingual
Affiliations
Served on the ITS DEI flagship committee, promote employee health programs via MHealty committee, serve on BTAA Women in IT committee.
References
References available upon request.
Timeline
Business Intelligence Analyst
University of Michigan
01.2018 - Current
Business Systems Analyst
University of Michigan
09.2016 - 01.2018
ERP Business Systems Analyst
University of Michigan
08.2010 - 09.2016
Masters of Information Management & Systems -
University of California, Berkeley
Bachelor of Science - Mass Communications
University of California, Berkeley
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