Leticia Valdivia
Casa Grande,AZ
Summary
Detail-oriented Security Officer equipped with excellent memory and awareness of people, events and facilities. Skilled in responding to emergency situations and providing crisis intervention. Exercises sound judgment during crisis and emergency situations.
Overview
18
18
years of professional experience
Work History
Production Worker, $24 Hrly
Nikola Motor, 40+ Hrs wkly
Coolidge, AZ
07.2024 - Current
- Inspected product quality prior to packaging and shipment.
- Reported any issues to supervisor immediately for resolution.
- Followed verbal instructions from supervisors when operating machinery or performing other tasks.
Security Officer, $24 Hrly
Grhc, 40 Hrs wkly
Sacaton, AZ
04.2024 - 07.2024
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
Court Bailiff, $24 Hrly
Gila River, 40 hrs wkly
Sacaton, AZ
07.2023 - 10.2023
- Ensured courtroom security by maintaining order and decorum in the court.
- Transported defendants between prison facilities and courthouses for hearings or trials.
- Performed searches of individuals entering the courthouse for weapons or contraband items.
Customer Service Representative, $24 Hrly
Synchrony Financial Inc, 40 hrs wk
Phoenix, AZ
11.2021 - 05.2023
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Documented customer correspondence in CRM to track requests, problems and solutions.
- Addressed inquiries, resolved customer issues and managed customer relations.
Detention Officer, $28.72 Hrly
Asset Protection and Security Services, 40+ hrs wk
Florence, AZ
07.2019 - 12.2020
- Fingerprinted and photographed incoming and released inmates.
- Exercised independent and sound judgment in enforcing proper inmate behavior and responding to incidents.
- Subdued and restrained resisting inmates using hands and feet while employing defensive tactics and approved non-lethal weapons.
- Performed basic first aid procedures and cardiopulmonary resuscitation on unconscious inmates and officers.
- Supervised inmates during day-to-day activities.
Correctional Officer, $23 Hrly
Corecivic, 40+ hrs wkly
Eloy, AZ
09.2006 - 07.2019
- Conducted searches of inmates, cells, and grounds to detect contraband or illegal activities.
- Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
- Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
Education
High School Diploma -
Coolidge High School
Coolidge, AZ05.2003
Associate of Arts - Speech-Language Pathology
Maricopa Community Colleges, Gateway Community College
Phoenix, AZTimeline
Production Worker, $24 Hrly
Nikola Motor, 40+ Hrs wkly
07.2024 - Current
Security Officer, $24 Hrly
Grhc, 40 Hrs wkly
04.2024 - 07.2024
Court Bailiff, $24 Hrly
Gila River, 40 hrs wkly
07.2023 - 10.2023
Customer Service Representative, $24 Hrly
Synchrony Financial Inc, 40 hrs wk
11.2021 - 05.2023
Detention Officer, $28.72 Hrly
Asset Protection and Security Services, 40+ hrs wk
07.2019 - 12.2020
Correctional Officer, $23 Hrly
Corecivic, 40+ hrs wkly
09.2006 - 07.2019
High School Diploma -
Coolidge High School
Associate of Arts - Speech-Language Pathology
Maricopa Community Colleges, Gateway Community College
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