Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

LETICIA WILLIAMS-SPENCER

Columbus,United States

Summary

Dedicated Medical Assistant skilled in technical, clerical and patient support. Strong ability to communicate clearly and effectively to patients and staff. I am detail-oriented with extensive experience performing medical duties and patient screenings in a busy clinical setting, and in stressful situations. I am enthusiastic and have excellent people skills and dedicated work ethic. Demonstrated medical procedure competency. I am resourceful with accredited training in clinical, clerical and laboratory procedures as well as 29+ years honing medical and administrative skills on-the-job. I am very reliable, hardworking and independent person who is very outgoing. I have many years of experience in various areas of the medical field consisting of a medical office setting or a hospital setting. I am very comfortable and have a great rapport with patients. I am very patient, understanding and highly compassionate.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Emergency Room Technician

Mount Carmel East Emergency Dept
10.2009 - Current
  • Assists with appropriate protocol and participates as a team member for Trauma's, Heart Teams, Stroke Teams, Cardiac Arrests, Unresponsive Patients, Respiratory Arrests, Sepsis Alerts, and resuscitation
  • Registers/Intake patients
  • Performs CLIA-waived testing
  • Performs patient care delegated by RN or Physician
  • Assists in post-mortem care, preparation for admission, patient transport
  • Patient Companion care while Overdosed, Suicidal, Mental Evaluation
  • Performs EKG, Orthopedic Splinting, Phlembotomy, placement of foley catheters
  • Promotes a patient safety adhering to policy, procedures and plans to prevent workplace injury, violence or adverse outcomes
  • Participates in hazardous materials or disaster events
  • Assisted patients with multiple chronic diagnoses, including COPD and asthma
  • Helped physicians examine and treat patients by assisting with instruments, injections and suture removal
  • Provided treatment within scope of practice as defined by state law
  • Coordinated with doctors and registered nurses to develop care plans for patients
  • Prepared for HIPAA and JCAHO reviews
  • Ensured HIPAA compliance
  • Escorted patients to examination rooms and prepared them for physician exams
  • Assist in treatment of patients with chronic and acute health problems, including MI, arrhythmias, asthma, COPD, pneumonia
  • Instructed patients and family members on proper discharge care

Clinical Coordinator/Medical Assistant

Mount Carmel Health Stations
02.2004 - 10.2009
  • Helped physicians examine and treat patients by assisting with instruments, injections and suture removal
  • Developed patient care plans, including assessments, evaluations
  • Prioritize patient daily care according to acuity and scheduled patient procedures
  • Supported patients with customized patient teaching tools
  • Intake of vital signs, prep for procedures, obtaining specimens
  • Schedule appointments, referrals and prior authorizations
  • Perform phlebotomy, injections
  • Medical Records, fax, copy machine, and multi-line phone experience
  • Medical billing, HCPC, CPT and ICD 9 and 10 coding
  • Ordering and Inventory of medical supplies
  • Performed Health Fairs, and Flu shot clinics
  • Prepared for HIPAA and JCAHO reviews
  • Cleaned and sterilized instruments and disposed of contaminated supplies
  • Evaluated health education needs of patients and provided necessary training and instruction
  • Maintained patient privacy and confidential patient information

Education

Associate of Science - Medical Assisting

Technology Education College
Columbus, Ohio
01.1996

Skills

  • Extensive ER experience
  • Extensive medical terminology knowledge
  • Abides by infection control standards
  • Alphabetical/numerical filing mastery
  • Chart preparation/filing aptness
  • Medical coding capability
  • Medical instrument sterilization mastery
  • Patient positioning understanding

Certification

  • Registered Medical Assistant
  • BLS Certified
  • CPR Certified
  • AED Certified
  • First Aid
  • Certified in Electronic Medical Records

Timeline

Emergency Room Technician

Mount Carmel East Emergency Dept
10.2009 - Current

Clinical Coordinator/Medical Assistant

Mount Carmel Health Stations
02.2004 - 10.2009

Associate of Science - Medical Assisting

Technology Education College
  • Registered Medical Assistant
  • BLS Certified
  • CPR Certified
  • AED Certified
  • First Aid
  • Certified in Electronic Medical Records
LETICIA WILLIAMS-SPENCER