Professional Summary
Overview
Work History
Education
Skills
Timeline

Leticia Zmikly

Edustaff
Howell,MI
26
years of professional experience

Friendly and responsible individual with a versatile background in educational support and customer service. Recognized for excellent communication, teamwork, and conflict resolution skills, dedicated to creating safe and engaging environments.

Hardworking, dependable, dedicated professional in a wide variety of skills.

Work History

Summer Custodial Brighton Area Schools

2 Months
Edustaff | 06.2026 - 08.2026
  • Adapted quickly to fast-paced work environments, maintaining productivity under pressure.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.

Lunchroom Recess Supervisor

1 Year 9 Months
Edustaff Brighton Area Schools | 09.2024 - 06.2026
  • Supervised playground activities, ensuring safety and engagement among students during recess.
  • Monitored student behavior, promoting positive interactions and conflict resolution strategies.
  • Organized recreational games, fostering teamwork and physical activity among diverse age groups.
  • Collaborated with teachers to identify student needs and enhance social skills development.
  • Provided first aid assistance when necessary, prioritizing student health and safety during playtime.
  • Enhanced student safety by diligently monitoring recess activities and intervening in potential conflicts.
  • Facilitated the resolution of conflicts between students through mediation and communication techniques.
  • Maintained an orderly playground environment by enforcing school rules and addressing behavioral issues promptly.
  • Reduced incidents of bullying on the playground through proactive intervention, education, and support for affected students.
  • Collaborated with teachers to address individual student needs during recess, ensuring a positive experience for all.
  • Supported positive relationships among students by encouraging teamwork, empathy, and respect in the playground setting.

Student Nutrition Assistant

7 Months
Brighton Area Schools | 11.2023 - 06.2024
  • Assisted in the preparation and serving of nutritious meals for students, ensuring compliance with dietary guidelines.
  • Maintained cleanliness and organization of the kitchen and dining areas, optimizing workflow efficiency.
  • Implemented safety protocols in food handling, contributing to a safe dining environment for all students.
  • Prepared and served meals according to USDA guidelines, ensuring compliance with federal nutrition standards.
  • Ensured proper handling of perishable goods following food safety guidelines, reducing spoilage and minimizing waste.
  • Maintained clean and sanitary serving areas, upholding strict hygiene standards for food service.
  • Cleaned and maintained work areas, equipment and utensils.
  • Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
  • Loaded dishes, glasses and tableware into dishwashing machines.
  • Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.

Assistant Teacher Tot Spot Early Childhood Center

2 Months
Edustaff | 09.2023 - 11.2023
  • Supported classroom management and fostered a positive learning environment for students.
  • Facilitated small group activities to enhance student engagement and comprehension of subjects.
  • Assisted in developing and implementing lesson plans tailored to diverse learning styles.
  • Communicated effectively with parents regarding student behavior, progress, and curriculum updates.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Supervised recess, lunch and daily student intake and dismissal.
  • Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Established positive relationships with parents through effective communication, fostering parental involvement in their children's education.
  • Provided one-on-one and group-based learning support focused on student progress.
  • Increased student engagement by incorporating hands-on activities and group projects into the curriculum.
  • Helped students explore concepts with engaging, learning-focused activities.

Title Examiner/Customer Service Representative

11 Years 2 Months
First American Title Insurance Co | 09.2000 - 11.2011
  • Conducted thorough title searches to verify property ownership and identify potential liens.
  • Reviewed and interpreted complex real estate transactions to maintain accuracy in title reports.
  • Analyzed legal documents to ensure compliance with state regulations and company policies.
  • Collaborated with underwriters to resolve discrepancies and clarify title issues effectively.
  • Reduced errors in title examinations through diligent verification of property records and legal descriptions.
  • Identified potential risks or concerns during the title examination process, proactively addressing them to minimize delays.
  • Enhanced client satisfaction by providing accurate and timely title reports and documentation.
  • Prepared property reports.
  • Contacted appropriate agencies to complete searches, order records, and obtain documents.
  • Mitigated potential disputes between parties involved in real estate transactions by clearly outlining identified encumbrances on titles.
  • Collaborated effectively with team members, ensuring seamless communication in achieving project goals.
  • Developed strong relationships with clients, fostering trust and repeat business through excellent customer service.
  • Researched ownership interests and liens on real estate properties.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Participated in training programs to enhance product knowledge and customer service skills.

Education

- English, Government

Oakland Community College | Waterford, MI

EMT Lapeer Ambulatory

High School Diploma

Waterford Mott High School | Waterford, MI | 06-1996
  • Baker College Scholarship Recipient

Skills

Attention to detail
Time management
Problem-solving
Issue resolution
Teamwork and collaboration
Flexible and adaptable
Dependable and responsible
Multitasking
Calm under pressure
Problem resolution
Excellent communication
Active listening
Safety awareness
Positive demeanor

Timeline

Summer Custodial Brighton Area Schools

Edustaff
06.2026 - 08.2026Read More

Lunchroom Recess Supervisor

Edustaff Brighton Area Schools
09.2024 - 06.2026Read More

Student Nutrition Assistant

Brighton Area Schools
11.2023 - 06.2024Read More

Assistant Teacher Tot Spot Early Childhood Center

Edustaff
09.2023 - 11.2023Read More

Title Examiner/Customer Service Representative

First American Title Insurance Co
09.2000 - 11.2011Read More

Oakland Community College

from English, Government
Read More

Waterford Mott High School

High School Diploma
Read More
Leticia Zmikly