Summary
Overview
Work History
Education
Skills
Timeline
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Leticia McGarry

Phoenix,AZ

Summary

Proficient Scheduling Coordinator versed in planning and coordinating workflow. Supervises schedules and projects for timely completion. Excellent interpersonal, leadership, communication and organizational skills.

Overview

9
9
years of professional experience

Work History

Scheduling Coordinator

KyKo Roofing
02.2023 - 10.2023
  • Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
  • Responded to 60+ customer calls and emails daily to answer questions about products and services.
  • Facilitated communications between customers and field personnel to answer questions or resolve concerns.
  • Developed strong working relationships with management and executive team through effective scheduling and communication skills.

Tenant Services Coordinator

Healthcare Trust Of America, Inc, NYSE: HTA
06.2018 - 02.2023
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Responded to 300+ weekly customer calls and emails to submit work orders,answer billing question and resolve customer/tenant concerns.
  • Collected, arranged, and input information into database system.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.

Inpatient McKesson Consultant

McKesson Specialty Health
03.2015 - 05.2018
  • Utilized electronic medical record systems to store, retrieve and process patient data.
  • Input data into computer programs and filing systems.
  • Communicated effectively with staff, patients, and insurance companies by email and telephone.
  • Maintained accuracy, completeness, and security for medical records and health information.

Education

Associate of Arts - Sociology

Northern Arizona University
Flagstaff, AZ
05.2014

Skills

  • Verbal and Written Communication
  • Phone Inquiries
  • Critical Thinking
  • Project Tracking

Timeline

Scheduling Coordinator

KyKo Roofing
02.2023 - 10.2023

Tenant Services Coordinator

Healthcare Trust Of America, Inc, NYSE: HTA
06.2018 - 02.2023

Inpatient McKesson Consultant

McKesson Specialty Health
03.2015 - 05.2018

Associate of Arts - Sociology

Northern Arizona University

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Leticia McGarry