Leticia D. Gonzalez
San Antonio,Texas
Summary
Poised Administrative Assistant/Accounting Clerk with established experience providing office support. Strong background in professional business writing, bookkeeping and billing management. In-depth knowledge of office management systems, procedures and equipment from printers to fax machines.
Overview
28
28
years of professional experience
Work History
Accounts Receivable Specialist
Innovative Communication Systems
San Antonio, Texas
12.2022 - 04.2024
- Processed payments, refunds and adjustments to customer accounts.
- Reviewed and verified accuracy of invoices and account balances.
- Researched past due accounts and initiated collection efforts in a timely manner.
- Maintained organized records of all customer accounts receivable activity.
- Responded promptly to customer inquiries regarding their account status or payment history.
- Generated weekly aging reports used to identify delinquent accounts requiring follow-up action.
- Provided excellent customer service while resolving disputes with customers concerning their accounts receivable balance.
- Generated, mailed and monitored invoices.
- Received and recorded cash, checks and transfers.
- Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
Office Manager
Universal Structural Engineers
San Antonio, Texas
07.2022 - 12.2022
- Quoted and prepared proposals for business services.
- Coded and entered daily invoices with in-house Quickooks Online Accounting software.
- Reviewed files and records to obtain information and respond to requests.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Managed office inventory and placed new supply orders.
- Used judgment and initiative in handling confidential matters and requests.
- Business to business collections
- Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
- Processed and managed accounts payable, driving accuracy and on-time payment of vendor invoices.
- Filtered emails based on importance and escalated issues to leadership.
- Replenished office supplies, placing new orders for restocking to maintain inventory.
Accounting Assistant
C.C. Garcia & Co., P.C.
San Antonio, Texas
03.2009 - 08.2021
- Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
- Reconciled expenses and accounts, including company credit cards and expense accounts.
- Prepared weekly payroll for team of salaried and hourly employees.
- Calculated taxes owed, prepared tax returns and made prompt payment to adhere with IRS regulations.
- Coordinated timely payments from vendors, clients and account holders.
Administrative Assistant
De Los Santos Contracting, Inc.
New Braunfels, TX
10.1996 - 02.2009
- Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
- Monitored attendance records by taking note of staff vacation time, sick days and personal days.
- Tracked and submitted employee timesheets to accounting department for payroll processing.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Maintained inventory in supply closet to prevent shortages.
Education
Associate of Arts - Accounting And Business Management
National Education Center
San Antonio, TX01.1988
Skills
- Account evaluation
- Bookkeeping operations
- Invoicing proficiency
- Inventory systems
- Recordkeeping and bookkeeping
- Organization and efficiency
- Multi-line telephone skills
- Business operations understanding
- Meticulous and organized
- Customer Support
- Inbound and Outbound Calling
- A/P and A/R proficiency
- Account collections
- QuickBooks proficiency
- Customer Service
- Data Entry
- Administrative Support
- Payroll Processing
- Scheduling
Languages
Spanish
Professional
Timeline
Accounts Receivable Specialist
Innovative Communication Systems
12.2022 - 04.2024
Office Manager
Universal Structural Engineers
07.2022 - 12.2022
Accounting Assistant
C.C. Garcia & Co., P.C.
03.2009 - 08.2021
Administrative Assistant
De Los Santos Contracting, Inc.
10.1996 - 02.2009
Associate of Arts - Accounting And Business Management
National Education Center
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