Letisha Dixon
South Elgin,IL
Summary
Dynamic consultant at Mojo+Consulting, LLC, dedicated to empowering clients through customized business strategies and operational enhancements. Expertise in driving transformative projects that foster sustainable growth, with a strong emphasis on strategic planning and process optimization. Proven ability to support organizations in achieving measurable outcomes while delivering valuable insights based on extensive experience. Committed to fostering collaboration and creating impactful solutions that elevate business performance.
Overview
26
26
years of professional experience
1
1
Certificate
2
2
Teaching Licenses
Work History
Independent Consultant
Mojo Consulting, LLC
07.2020 - Current
- Boosted efficiency: Conducted 80% of weekly reviews, improving speed 10% quarterly and NPS score.
- Developed effective improvement plans in alignment with goals and specifications.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Analyzed and reported on key performance metrics to senior management.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
Human Services Specialist
Illinois Department of Human Services
09.2013 - 01.2017
- Worked with others to manage numerous competing interests simultaneously and delegate accordingly to maximize productivity.
- Inputted information and obtained quantitative and qualitative data on client details to provide services requested.
- Established positive relationships with aid recipients and assessed goals, working hard to address individual needs and tailor services to suit them.
- Acted as mandatory reporter of abuse.
- Maintained heavy caseload of approximately 20 cases weekly by utilizing effective time management and organizational skills.
Adjunct Instructor
Computer Systems Institute
05.2013 - 08.2013
- Collaborated with department head to create dynamic, ongoing curriculum development, and instruction improvement program.
- Created unique, student-centered lesson plans and assignments for each class to promote maximum learning and knowledge retention.
- Defined and articulated goal learning outcomes, performance metrics, and changes to improve student learning.
- Integrated current events and cultural themes into course materials to contextualize subject matter and facilitate lifelong learning.
- Taught 5 Math courses, providing instruction to up to 30 undergraduate students.
Director of Operations
Next Level Access Inc.
05.2010 - 06.2012
- Oversaw the successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Analyzed business operations and implemented strategies to improve operational cohesiveness.
- Negotiated with vendors, suppliers, and other stakeholders to acquire mutually beneficial contracts and agreements.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Increased operational efficiency by 20% through formalized training plans, coaching, and performance management.
- Managed a budget of over $100,000 and utilized operational resources.
Education Manager
Integrity House
01.2009 - 02.2010
- Oversaw 92% student retention rate.
- Conferred and resolved education-related issues and problems with students, parents and school officials.
- Evaluated programs and monitored implementation and compliance with regulations to achieve objectives.
- Scheduled educational activities, faculty lectures and departmental events to drive mission and values of institution.
- Checked on instructor lessons and communication in order to assess quality of education and assistance offered to students.
Compliance Officer
Nokia (Alcatel-Lucent World Headquarters)
09.1999 - 12.2008
- Confirmed data and licensing information through investigations and notified violators of required changes to bring operations into compliance.
- Conducted periodic compliance audits and reviews to identify areas of improvement.
- Took notes on field examinations and specific case details, updated databases and produced reports outlining results of investigations.
- Developed risk assessment models to identify potential compliance risks.
- Investigated locations to confirm license data, conducted background checked and assessed premises for compliance with licensing requirements.
Adjunct Instructor
Rutgers University, P.A.C.E. Program
09.2003 - 09.2006
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Managed student performance using automated reporting system, leveraging data to identify student learning needs and create action plans to overcome learning deficiencies.
- Built relationships with students, mentoring on personal, professional and academic goals while providing coaching on effective study habits.
- Taught Engineering courses, providing instruction to up to. 30 high school students.
Education
Master's Degree - Public Affairs and Administration
Rutgers University
Newark, NJ05-2008
Bachelors of Art - Sociology, Psychology
Rutgers University
Newark, NJ05-2005
Skills
- Strategic planning and execution
- Cross-functional team leadership
- Partnership building
- Program performance analysis
Certification
safeTALK Certification
Paraprofessional Teaching License
Substitute Teaching License
Timeline
Independent Consultant
Mojo Consulting, LLC
07.2020 - Current
Human Services Specialist
Illinois Department of Human Services
09.2013 - 01.2017
Adjunct Instructor
Computer Systems Institute
05.2013 - 08.2013
Director of Operations
Next Level Access Inc.
05.2010 - 06.2012
Education Manager
Integrity House
01.2009 - 02.2010
Adjunct Instructor
Rutgers University, P.A.C.E. Program
09.2003 - 09.2006
Compliance Officer
Nokia (Alcatel-Lucent World Headquarters)
09.1999 - 12.2008
Master's Degree - Public Affairs and Administration
Rutgers University
Bachelors of Art - Sociology, Psychology
Rutgers University
Affiliations
NAACP Member
Women in NAACP Member
U-46 District A.A. Advisory Council Member
COMMUNITY INVOLVEMENT/ VOLUNTEER EXPERIENCE
- South Pointe Subdivision, Head of Public Safety, South Elgin, 2025-04, Present, Developed and implemented neighborhood watch programs, fostering community engagement and trust in public safety initiatives.
- N.A.A.C.P., Member, 2021, Present, Participated in advocacy campaigns to influence local and state policies addressing racial equity and social inclusion.
- W.I.N. (Women in NAACP), 2021, Present, Collaborated with local organizations to advocate for policy changes addressing social justice and equity issues affecting women in the NAACP community.
- U-46 School District, African American Advisory Council Member, 2020, Present, Collaborated with U-46 district leaders to develop and promote initiatives addressing racial equity and inclusion within schools in U-46.
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