Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Letisia Chavez

Austin,AR

Summary

Dynamic and results-driven professional with a proven track record at Optimum, excelling in customer satisfaction and sales development. Adept at resolving issues and enhancing loyalty through tailored solutions. Strong verbal communication and cash handling skills, complemented by a commitment to teamwork and a positive customer experience.

Retail professional with background in driving sales, enhancing customer experiences, and optimizing product presentations. Proven ability to work collaboratively within team to meet sales targets and adapt to changing market needs. Reliable and flexible, skilled in customer engagement and inventory management.

Professional retail specialist with strong focus on customer satisfaction and sales optimization. Adept at engaging with customers, understanding their needs, and providing tailored solutions to enhance their shopping experience. Known for strong team collaboration, adaptability, and achieving sales goals while maintaining high standards. Skilled in inventory management, product knowledge, and effective communication.

Childcare professional prepared to bring compassionate approach to early childhood education. Proven track record in developing age-appropriate curricula and promoting social and emotional growth. Highly collaborative team player known for adaptability and reliability. Skilled in classroom management and fostering positive interactions.

Experienced with managing front desk operations efficiently and courteously. Utilizes excellent communication and organizational skills to handle guest inquiries and administrative tasks seamlessly. Track record of enhancing customer satisfaction and supporting team goals in dynamic environments.

Paraprofessional with strong experience in educational support, adept at fostering academic achievement and promoting inclusive learning environments. Skilled in classroom management, individualized instruction, and behavioral support. Focuses on teamwork and adapts to changing needs, ensuring seamless collaboration with educators and staff. Known for reliability, empathy, and effective communication skills.

Overview

8
8
years of professional experience

Work History

Retail Sales Consultant

Optimum
09.2024 - Current
  • Enhanced customer loyalty by offering tailored solutions that met individual needs.
  • Resolved customer complaints promptly, maintaining a positive brand image.
  • Handled cash transactions accurately while adhering to established security procedures.
  • Trained new employees on store policies, procedures, and best practices for superior customer service.
  • Managed inventory levels, ensuring optimal stock availability and minimal waste.
  • Helped customers complete purchases, locate items, and join reward programs.

Daycare Teacher

Precious Moments Learning Center
01.2024 - 09.2024
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
  • Actively encouraged children to develop their communication, problem-solving and social skills.
  • Maintained tidy environment to comply with cleanliness and sanitation standards.
  • Oversaw daily transitions between various activities such as snack time, outdoor playtime, naptime ensuring smooth operation of daily schedule.
  • Instructed children in health and personal habits, such as eating, resting, and toileting.

Front Desk Receptionist

Family Medicine Of White Hall
09.2023 - 12.2023
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.

Paraprofessional

Star City School District
08.2022 - 07.2023
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.

Patient Care Technician

Jefferson Regional Hospital
03.2021 - 06.2021
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.

Customer Service Cashier

Lucky's Cleaners
06.2017 - 08.2018
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Counted money in drawers at beginning and end of each shift.
  • Resolved customer complaints and maintained clean and tidy checkout area.

Education

High School Diploma -

Star City High School
Star City, AR
05-2016

Skills

  • Customer satisfaction
  • Verbal communication
  • Technical skills
  • Sales development
  • Collecting payments
  • Purchase recommendations
  • Sales orientation
  • Product merchandising
  • Sales problem-solving
  • Welcoming customers
  • New customer onboarding
  • Teamwork and collaboration
  • Time management
  • Store opening and closing
  • Money handling
  • Teamwork
  • Customer assistance
  • Customer service
  • Cash register operation
  • Retail sales
  • Child safety
  • Cleaning and sanitation
  • Lesson planning
  • Health and safety
  • Listening skills
  • Attention to detail
  • Telephone etiquette
  • Data entry
  • Scheduling
  • Appointment scheduling
  • Scheduling appointments
  • Office organization
  • Oral and writing communication
  • File organization
  • Front office management
  • Behavior management
  • Effective communication
  • Helping students with special needs
  • Small group and individual assistance
  • Teacher support
  • Classroom organization
  • Vital signs monitoring
  • CPR certification
  • Patient observation
  • Blood glucose testing
  • Basic life support
  • Patient positioning
  • Patient services
  • Active listening
  • Basic nursing care

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Retail Sales Consultant

Optimum
09.2024 - Current

Daycare Teacher

Precious Moments Learning Center
01.2024 - 09.2024

Front Desk Receptionist

Family Medicine Of White Hall
09.2023 - 12.2023

Paraprofessional

Star City School District
08.2022 - 07.2023

Patient Care Technician

Jefferson Regional Hospital
03.2021 - 06.2021

Customer Service Cashier

Lucky's Cleaners
06.2017 - 08.2018

High School Diploma -

Star City High School
Letisia Chavez