Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Deja Davis

Victorville,CA

Summary

Knowledgeable mangament, with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Chef

Pinkliddoeatss
06.2021 - Current
  • Started my own business making ceviche, marascas, and salsas
  • Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Maintained well-organized mise en place to keep work consistent.
  • Placed orders to restock items before supplies ran out.
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Established strong customer relationships through excellent communication and attentive service.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Enhanced company reputation by consistently delivering exceptional service quality to customers.

Floor manager /Inventory Manager

LAK
02.2018 - 04.2023


  • Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
  • Input product, created sales and events
  • Developed and implemented floor plans and layouts to maximize customer satisfaction and sales.
  • Managed team of 10 employees to maintain smooth-running operations of shop floor.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Managed store inventory and stock levels to maintain availability of products.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Bartender

House of Eden
06.2016 - 07.2017
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Education

Associate's degree - Culinary Arts

Le Cordon Bleu College of Culinary Arts
Pasadena, CA
12.2015

Fullerton College Cosmetology -

Fullerton College
Fullerton, CA
06.2012

High school -

Polytechnic High School
Long Beach, CA
12.2010

Skills

  • Food safety and sanitation
  • Cooking techniques
  • Work Ethic and Integrity
  • Patience and Empathy
  • Driven and Determined
  • Attention to Detail
  • Entrepreneurial personality
  • Relationship Building
  • Task Delegation
  • Complaint Handling
  • Works well with others

Certification

Driver's License

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Timeline

Chef

Pinkliddoeatss
06.2021 - Current

Floor manager /Inventory Manager

LAK
02.2018 - 04.2023

Bartender

House of Eden
06.2016 - 07.2017

Fullerton College Cosmetology -

Fullerton College

High school -

Polytechnic High School

Associate's degree - Culinary Arts

Le Cordon Bleu College of Culinary Arts

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Deja Davis